Have you guys seen this nonsense?
I don’t think that I’m useful for this experiment, as my Feedback Manager stats are (dare I say) off the charts, mostly due to very low customer contact
Don’t know how much they’ll add, and I don’t really think that it matters. Once you’re above 250, what difference (other than the pride of seeing it climb) does it make?
Even if I had the coveted 1000 I wouldn’t be tempting fate and see how far that 1k goes
It has actually raised mine 8 points in one day (not for feedback (that is atrocious) but the other earmarks).
Did I mention that I hate overachievers?
I love how on your screen the Top performing sellers are at 6.52 hours, while on mine they are at 5.82 during the same time period for Contact Response Time. Also, for the buyer Dissatisfaction yours can get away with 2.1% while mine can only get up to 0.2%
Oh, and the Contact Rate info differs as well.
All of which leads me back to one of my favorite observations (stolen long, long ago) –
figures lie and liars figure which appears to be a hallmark of AMAZON calculations at (all) times! 
oh, Amazon…
I always think of “lies, big lies, and statistics”. And Amazon keeps more statistics than Major League Baseball
Wow, so to Amazon’s mind making 1 bad customer happy is as valuable as handling 400 orders without hiccups.
Don’t get me wrong. Super happy you get the 8 points, I just loathe the system
Hey, I’ll take whatever positive things they want to dole out as long as it keeps me above water.
That’s the frustration.
Good sellers should not be happy that Amazon is distributing life vests to protect us from icebergs that they designed and (purposefully) crashed into
Totally understand, they created this mess and this is a small back pedal-I’ll take it.
I think the value here is for low volume sellers who have a hard time staying much above 200 simply because they don’t have the sales volume.
Our percentages in the blue boxes are the same as yours! Our points went up by 10! Easy come/ easy go!
Why should I GAF about Amazon’s customers? They are not “our” customers for “us” to service.
Amazon,
We simply treat your customers the way you treat us. Provide a detailed plan of action on how you plan to stop return abuse, missing inbound inventory, AtoZ claim fraud, SAFET claims fraud,
return shipping box abuse, etc… and once we use inept AI bots to evaluate your POA, we will determine if we should GAF about any of your needs/wants for your customers.
PS… Tell Jeff he should pay his % of taxes like everyone else in Washington, and not skip out to Florida to spend time with his dad, after taking advantage of the society that created the majority of his wealth. FUJB, you bombed that interview.
Should be
“Lies, damned lies, and statistics.”
How do the both of you know that your ACH points increased because of this program?
Does Amazon specifically state that amount somewhere on your seller central pages?
My AHR has been stagnant for months and months and all of a sudden, I am part of an experiment, and the score goes up 8 points the same day. Although, I do think the AHR is not calculating as they say it should (the number of orders in however number of days), with this model, I haven’t seen movement since the beginning of the year, and we are 6 months in.
Apparently I was taught the PG version 
Given my background (I’ve always been warehouse and production) I would have never guessed that!
