OK, so wht triggers the “Hey, the seller is packing your order” email? I ask cause I see nothing on my selling back end that could trigger it. I assume it’s something as simple as clicking the link to purchase shipping?
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In theory the message is sent when you purchase the label or submit the tracking info
In practice… who knows
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Yes, this email is sent when you confirm the tracking number with eBay. It only really tells the buyer that you have purchased the label. Another email is sent when the package is scanned in possession of the PO that says “Let the tracking begin!” or something like that.
-Ana
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I had an eBay order in 2025 as a Buyer.
I got this email first:
And then this email:
And nothing after.
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Last night I got the “seller is packing your order” email on an order I was the seller on.
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Isn’t it nice for Ebay to remind the elderly what they are doing when they are doing it?
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