FBA Major Slowness

Thanks a lot for the info, Steve!

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ASV is absolutely correct. I can’t stress this enough. Amazon has no way to know if the carrier picked up or not if you don’t tell them which is why they get away with it. I would report the missed pickup at the close of business on pickup day. Amazon will give them a deadline to pickup after that. I’ve never had a carrier miss that second pickup.

Good Luck,

TJB

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Give TForce a chance, they will.

UPS (TForce) isn’t all that it used to be…

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Amazon needs to publish carriers who are suspended. Like FedEx freight, Oak Harbor, etc. That way I don’t have to create shipments for my stranded shipment.

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Talk about slow… Picked up on the 12th. Not scheduled to be delivered until Halloween. Probably check in a couple weeks after that.

Sent it to SAS to get it put on the “HOT PO” list to get brought in sooner. :wink:

Telling all my fellow FBAers with peace and love - Don’t ship LTL right now if you can avoid it.

Looks like a month to get in from where we sit. UPS shipments are getting right in within 48 hours.

To top that off, every UPS shipment we are now creating (to avoid going OOS) are being split with the rebate program and we are making money on every single shipment.

I know this is a bad word but Amazon is retarded with how they are running inbound right now. LTL isn’t getting in and Amazon is paying us to ship UPS which is getting in faster than ever.

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As a dovetail to this. Just created a SPD shipment for 7 shippers of 6 cases each (1,008 units).

Will be picked up at 3:30 today and most likely checked in by Sun. The facility gets daily UPS pickups.

Cost - $61
Rebates - $96

We did this on Tues. Both of those split shipments have already been checked in / entered receiving.

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Just to follow up on this, our shipments are finally starting to get checked in / received from early last month. Hopefully the backlog is clearing.

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Reviving this thread with an update on the current state of FBA (from where we sit).

Prefacing this with the fact that inventory sent to meet the 10/26 deadline took up to 5 weeks to check in (LTL).

Sent a pallet last Thursday. Was checked in and counted on Tues of this week. No delay even though Amazon said there would be little attention paid to receiving shipments after 10-26 through Dec.

Just a heads up for anyone that needs to ship and is concerned about long waits. Really small sample size here but it is what it is…

Also… It appears that Amazon Logistics changed their route and won’t be the carrier for us any longer. CTII always now… :face_with_symbols_over_mouth:

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We just shipped 4 cases (144 units) to AVP1 via SPD and they are giving a $19 rebate or so they say, we’ll see. I’m hoping it doesn’t take weeks to check in as I’m restocking a SKU we sold out of faster than expected.

@ASV_Vites , when do they credit you with the rebate? That is new for us.

-Ana

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I’ve just had a couple shipments closed. I ship SPD. They were from November 4 and 9. Three from October 20, November 15, and November 29 are in receiving.

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AVP1 and TEB9 received my boxes almost instantly in the last few weeks. SWF2 took about a week to check-in.

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I knew the answer to this question on rebate timing and now I forget. It’s one of 2 things…

  1. Upon Shipment being closed and must be fully received. OR…

  2. Prorated as it sells.

I’m fairly certain it’s option 1 though and I am also certain that you only get it if there are no issues, short or overage on the counts.

I don’t anticipate a long wait for SPD. Probably be checked in on the same day as the delivery.

If you used UPS, check the tracking. If you see “A carrier delay has occurred” - that’s not the carrier, that’s Amazon forcing UPS to hold the shipment in their hub. That happens when Amazon gets backed up.

Be Well
Steve

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Good to hear. We had one of our ASINs take off unexpectedly and sold out quickly and I’m trying to get it back rolling. I’m aware of the “carrier delay” BS. I always track my incoming inventory outside Amazon anyway. They held the last one that went to Las Vegas, but only for 4 days and it was checked in pretty quickly. The only thing I was a little peeved about this one was they made us send it all the way to the East coast, but the rebate will just about make it free so I’ll take it.

Thanks for the quick response. You are like the “pulse” of FBA , always know what the state of receiving is LOL.

-Ana

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Appreciate the info about this, I was a bit worried as I haven’t sent anything there ever, so no experience. They usually have us send to Las Vegas or Cali.

-Ana

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Update: Shipment delivered yesterday and checked in AND receiving today. Half my units are already received. Could have something to do with the tact that I had orders on the incoming shipment. Either way I’m happy with the outcome so far.

-Ana

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Yup, I should have gone with my gut with what we did in October. Unnecessary pressure was put on production to get everything made a month faster than we had planned.

Like Amazon is just going to essentially shutter their receiving / transferring for 2 months… Sure

Glad this worked out. I knew it would. :wink:

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I really wish the tracking information would update showing Amazon is the problem and not UPS…

For the most part, our SPD have been checked in reasonably quick considering the time of year it is. A few shipments are just hanging around waiting to partake of the eggnog resources before deciding to check in…

For me, it was a mixed blessing. Some stuff sold extremely well and I almost ran out while other stuff just accumulated storage charges. All in all, the extra sales offset a good chunk of the extra storage charges incurred.

However, my FBA fees for November were 3% of sales. Usually this is pretty consistent at 0.4 to 1.3% of sales. Will be waiting to see how December turns out.

Did you get hit with any type of storage utilization fee? I was up at 27.9 weeks but it “miraculously” came down to 25.7 (just under the cutoff of 26.0) on November 30 so I didn’t get hit with it. Now I’m at 17.3 weeks. Go figure!

Edit: Hit space bar too quickly and added the last quote and 3 paragraphs.

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It’s never Amazon’s fault and they have gotten UPS to agree to that BS…

This carrier delay being a forced hold at the UPS hub is not speculation BTW. I specifically talked to someone I got friendly with at my local UPS hub and he told me when I was dropping off SPD shipments 18 months ago or so…

As soon as he scanned it, he knew it had to be put aside and couldn’t move for now.

Every morning, the hubs get direction on what they are allowed to move to Amazon from what’s slated to go there.

To be clear, and at least this is the way it was 18 months ago, nobody else has this privilege to control what UPS can and cannot do but Amazon.

Thankfully, I don’t handle inventory anymore personally so things may have changed in terms of someone else catching on and asking UPS for the same treatment.

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