That’s all, basically. I can’t find a report of the enrolled ASINs. In fact, I can’t even tell by looking at an ASIN if it is enrolled or not. Any ideas where to look?
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Returnless resolutions
Not sure if downloading the template will have all your SKUs but it might be worth a try.
But you could at least control after using and setting up the first time.
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This looks like the FBM help page. The FBA program is not the same.
Unless I’m wrong, but that’s what I see from that screenshot.
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We’ve never used Returnless Resolution Rules, so I cannot speak to this from experience - but it’s my understanding that since the rule is set by MSKU/SKU, it should apply to both FBM & FBA Offer-Listings.
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Manage return templates takes you to …
We don’t see it as just FBA … Returnless resolution template available to download is outside of the FBA area …
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I believe this is incorrect.
The FBA returnless refund option was only rolled out in August, and the upload file requires ASINs, not SKUs. The entire process is different.
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I have already tried generating this report. It came up as empty, and since I have no FBM returnless refund items enabled, this is what I expected.
EDIT: Unless this report shows SKUs that were refunded without return, and not enrolled SKUs, in which case it might cover FBA, but still is not useful.
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Yes, this is the process I used to enable returnless refund for some of my FBA SKUs. However, I don’t see a way to get a list of all ASINs enrolled in this program, or even to tell by looking at a specific ASIN if it is enrolled.
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Gotcha - I stand corrected.
I was not aware of this latest tweaking of the Returns Evaluation Program before you mentioned it today, nor of the SHC’s policy page which our friend Marbles has linked upthread; it’s not unsurprising to see that said page makes no mention of how to secure a list of enrolled ASINs - “Obscurance, thy name be Amazon” and all that - which it’s automated mechanisms consider to be authoritative.
I wonder if the CLR/RFRs (“Category Listing Report”/Reverse Feeds Report") include Return_Resolutions information, once one has opted in?
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Did you use the CVS file to upload when you started?
If so, did you save that file? (as that would be your list).
The way we read the FBA process is that when you upload a new CVS file, that becomes the ASINs that are enrolled in the process and anything not included would not be enrolled.
The following won’t help you get a list from Amazon, but it might help you keep track in the future.
Create your new upload CVS file with the ASINs that you want to have as returnless and upload it. Save two copies (a @Dogtamer thing but useful). Save one to a file that would be a copy for that date. The other could be a working copy.
As far as seeing in Amazon, that would be something that you could set up as …
- Mark ASINs included as favorite on Manage Inventory page (you could then sort by favorite)
- On each ASIN, create a Department Name attribute using something like RTL for those items (if you already use the Department Name attribute this probably wouldn’t work).
- On each ASIN, add RTL to the end of the Model Number. (basically looking for an attribute to add RTL to so that if you did a “Category Listing Report”/Reverse Feeds Report" download then you could sort the column with excel … maybe as part of SKU???).
It seems that Amazon limits inclusion to 10,000 ASINs if you are selective since that is the largest size of upload file acceptable.
Seems like your situation is a pita and a can of worms that will only get fixed by basically starting fresh with a work around strategy that can be maintained.
Would be interested in how you approach to fix.
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As far as I know, a .csv file is the only option to add ASINs to this program.
I have the same understanding regarding an upload overwriting the current data. Unfortunately, what I need is not to make sure all the SKUs on my list are added, but to see what SKUs are already there.
I work with an individual of… let’s call it efficient incompetence. I know what SKUs I have added, but I need to see what else was added as well as I was not the only person doing this and frankly I spend almost as much time looking over his shoulder as I do getting actual work done. That said, he doesn’t always screw up so I need to see what he did before I undo it.
Since a new upload will remove any ASINs not on my list, if I can’t find a current list of ASINs already enrolled my next upload will clear any listings I don’t know about anyway, so that might become inevitable.
I don’t plan to enroll many SKUs in this, mostly just items I have problems with and/or want to get rid of, so even if the only way to check ASIN by ASIN somewhere, that would be something.
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Since you already use CVS files, your best option is to save the CVS files by date. You could then load two different CVS dates into excel and compare ASIN data files using something like vlookup to return Yes in a column if ASIN from date #1 data is found from date #2 data.
Your individual would just have to save the CVS file with the date in the name (example: returnless120324.cvs) anytime he uploads new data to a server (NAS) that you can access.
Amazon probably wouldn’t create a report for this unless several sellers requested it.
***
My wife and I use both a excel file and a notepad txt file to exchange and track info and data. It works as long as both people are on the same page.
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I see you recall my posts over the years re: maintaining a pristine copy* of an originally-downloaded file, as a separate benchmark for comparison when the subsequent changes to one copy can be studied in comparison.
Still, I would be remiss in claiming any fame for anything other than my meager attempts to promote this time-honored practice; I’m simply passing along knowledge that was gleaned at the feet of the giants that went before.
Now, if we could just get Amazon’s well-siloed teams to cooperate in proper Change Log-tracking, starting from a benchmarked piece of data, we might be on to something… 
*
Preferably, in at least four separately-secured instances - BEST Practice would say including at least-one physically-reproducible ‘ink-and-paper’ copy among the mix, even if that brings the count to five archives or more - because, as the SysAdmin, Patching, CyberSec, Legal, Medical, and Insurance Communities have all preached for many decades now passed:
If there aren’t @ least four copies, one’s Backup Regimen tends to risk a significant chance of winding up leaving something to be desired when unexpected circumstances arise…
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If I could get him to do this properly and consistently, he wouldn’t be the useless screwup machine that he is today.
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As far as I can tell, there is no way to see a complete list of enrolled ASINs, nor is there any way to see the status of an individual ASIN.
The enrollment page does show the most recent upload (I have no idea if it always shows the most recent upload or just shows it for a period of time) and each upload overwrites the previous uploads. There is another upload to remove specific ASINs, and that also shows the most recent upload, so between the 2 of them you can create your own list of active ASINs. Annoying to be sure, but it’s the most workable solution I have so far, though it does depend on Amazon keeping the most recent uploads available over the long term, as I don’t plan to update this often.
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It was already mentioned, but you can generate a list of the current Returnless Sku’s via the Generate Status Report if you change the dropdown box. See below. The filter seems to have a 90 day limit but the last 30 days or 7 days would bring a current report.
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It was mentioned, but as I pointed out, this only shows FBM returnless refund SKUs, not FBA. They are different programs and FBA only started allowing them this past August. The information does not cross over.
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The “move fast and break things” idiots are why the rest of us hate group projects. For every to-do they check off, they add three more to a more competent colleague’s list.
Probably while bragging that they are a confident decision-maker who isn’t afraid of taking risks with all the lack of self awareness that only “real men of genius” can.
Hey, the boat’s outta the water, ain’t it?! 
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