Usually I reply to customer and click send and never think about it again unless they reply back.
I just found that my message wasn’t delivered because I didn’t send it in the Language they prefer. I didn’t even know that was a thing, that a message would be stopped by Amazon .
Am I the only one that didn’t notice this?? 
I mean if Amazon can notice the language why can’t they just translate it and send the message.
I have seen the “Buyer’s Language of Preference” before, but I have never seen a message bounce because I didn’t use that language.
I thought the Amazon Messaging requirements were that we are able to respond in the primary language of the marketplace, not that we have to accommodate every language a buyer might speak. Unless they are launching an Amazon Translate page?
Einmitt 
I also thought this, and I think too that this issue was raised on the OSFE when “Buyer’s language preference” was instituted but never fully addressed by mods.
@Sundance my guess is that Amazon doesn’t want to be held responsible for any mistranslations or miscommunications that could arise.
But I’ll be honest, I don’t want to be held responsible for a Buyer shopping the .com marketplace when English is not their primary/preferred language either. I think that falls squarely into “Buyer beware” territory.
As a suggestion, whenever I have to translate a message into another language, I do it several times back-and-forth between English and the other language, until I’m sure that what I’m saying actually means what I intend it to mean.
Hola
no habla español
por favor habilita ingles
gracias
My poor wife is going to have to learn a whole bunch of new languages in that case since she only has French and Spanish covered from her teaching days…
