Getting started with Walmart

They asked for mine as well as my drivers license but these were at different times (12/22 and 1/23) well after my account was approved and receiving my payments. I have been selling on Walmart since August of 2017. From what I remember, Walmart hasn’t always used payment processors. I believe they switched to them around 2019.

OK, thanks, that’s reassuring. I wasn’t sure whether it was an odd request to ask for a photo of the card instead of just the number.

My first listing is now live on Walmart. Hooray!

I wanted to ask some questions and was able to reach an English-speaking person by phone. Double hooray! Walmart took the listing I submitted, matched it via UPC to an old, outdated listing with wrong info (grrr) and the phone rep told me to open a case and ask for PCP, if I heard her right?

Apparently, that’s Walmart’s version of Amazon’s page detail control? If they don’t get all stupid and deny me because I’m not the brand owner, that would be a BIG win over Amazon’s BS. We’ll see.

I just added more info to my previous post.

We had this issue when onboarding at Walmart, old listings, scrapers that had made listings of our brands, for 2X+ higher than our prices would sell and then buy off Amazon.

Never could get help, the items were “long in the tooth” anyways so we let them die a natural death.

I was trying to say the same thing about Walmart in another thread and the responses seamed less than favorable from the community for some reason. :roll_eyes:

I had my own overseas team. There were 4 or 5 of them that did literally everything for me. I just answered emails. I also had someone in the states from their marketing department who approached me to begin with and he emailed and we talked via telephone a few time. He was very helpful.

Sales took off right away without VINE, or a huge discount or paying influencers to peddle my wares. Just turned on PPC.

I agree, the PPC is far cheaper. The fees far cheaper, so my margins give me a lot of breathing room.

I still think the website looks amateurish compared to AMZ and my son agrees (BTW he is a UX designer and has done work with both WMT and AMZ so my opinion isn’t pulled out my ■■■)

Nice to see someone agrees with me. Welcome to the dark side.

Makes your head hurt, doesn’t it?

Makes my hair hurt.

And the Seller Center site isn’t even mobile optimized. Like really…

We are 100% WFS so it doesn’t matter but plenty of people ship their own goods with Walmart. It’s virtually impossible to do anything if you’re not on your laptop or perhaps an iPad. Never tried that.

The other thing that annoys me is the delays in the dashboard updates. Again, it’s 2023. We should be able to see things in real time.

How could the world’s #1 retailer be so far behind?

Some people still work on an old fashioned PC connected to a full-sized monitor. Personally, I can’t imagine how so many people do what a business (or even personal life) requires on a 4-inch, or even 8-inch screen. :laughing:

I don’t use apps, and dislike mobile versions of websites. I’ll be forever grateful to the kid at Staples who told me there was a ‘desktop view’ option on our phones so you can see the full version of whatever website you’re using. I have it on constantly, so always have access to the full-featured version of whatever I’m trying to do.

It has never worked for me when programmers try to guess what capabilities I’ll want. I guess I’m different that way. Back in the early days of the internet, regular people were able to tap into the DOS-based SABRE airline reservation system. It was freaking awesome. I used to take a lot of trips and could compare the details of different options to find the best one. Of course, you had to be able to enter command line instructions, but that was easy for me.

Eventually, that wonderful, powerful site morphed into Travelocity, and you were locked into making limited selections from drop-down boxes, which never let me look at what I wanted to see. :angry:

So you can imagine how well mobile versions and apps, little watered down versions of what I want to do don’t work for me. :unamused:

I can see your point of view, of course. Different strokes for different folks.

I’m a lot like you. I don’t do anything on the Amazon App but check sales and maybe inventory / shipment check ins.

It would be nice to be able to check sales on Wally World without flipping the phone horizontally, scrolling over to the right, and zooming in…

Not to mention the fact that at least I get kicked out every hour or so and have to sign back in… I don’t remember the password for Walmart. lol

On my iPhone when I’m at home, I just go horizontal and can usually get where I need. Or it just waits until morning.

You don’t get kicked out all the time and have to sign back in? I can literally put down my phone and have to sign back in 5 mins later. It’s so annoying that I stopped trying.

Maybe this is an iPhone thing. I don’t have any special settings that would be doing that and Seller Center is the only thing that behaves that way for me.

On my desktop computers I can stay logged in all day. Whether it loads is another story.

Same here. Get prompted to sign back in maybe once a day.

Interesting this week, seeing batches of orders just vanishing off the order screen AND reports.

Amazon isn’t the only glitchy marketplace out there.

I suggest that the language of the agreement stipulates you are representing another, not yourself directly.

Wal-Mart has a long, decades long, history of being obtuse, unforgiving, inflexible, while taking maximum advantage of Suppliers and Vendors. Maybe, they’ve changed… But nonetheless, I advise an abundance of caution and to never put yourself in a position in which you must rely and depend on Wal-Mart for your ongoing viability and success.

@Tallytony thanks! I’ll keep that in mind. Maybe if I get super slow at work, I’ll dig deeper on Wally. (Amz was a lockdown pet project for me :laughing:)

Agreed that we ship to a residence when it’s really a business, too. There’s NO WAY any homeowner is using the volume that some these guys are buying. We’re shipping to a residence maybe 30-40%.

Off topic, but since you said you are industrial/commercial…we noticed a nice increase in AOV and business buyers when we started listing the bulk packs. (We got an invite for that program, not sure if it’s available to everyone.) While I generally don’t believe Amz’s pitches of “do this, grow 999%”, we have benefitted. Also, with the reduction of the fees and the ability to pass along reduced cost of “free” shipping ($10 for 1 unit, $15 for case = pass savings to customer) we were able to make the pricing attractive while not reducing our margin.

As a side note, we saw little to no boost with B2B discounts. Bulk was the magic sauce for us.

Sounds like someone we know.

Sith Lord Bezos took a page right out of the WMT playbook and took it beyond next-level. Dumb as a fox.

Sounds like someone we know.
Emperor Palpatine

I did get my Walmart all set up a few months ago. I got the handmade exemption. Couldn’t figure out how to list using the spreadsheet. You can’t add items from the website if you have the exemption, spread sheet only which was so overwhelming. I put it on the back burner for now.

About two weeks ago I get an email from someone, not sure if he was a specialist or an onboarder or whatever…but they noticed I hadn’t listed anything yet. Got a bit hopeful maybe things would work out Wrote a long email with details of all the above back and no response as of yet. So back to the back burner it goes again.

I am thinking Walmart probably will not work out for me.

I have 2 products live now, but I’m not quite sure how.

Can anyone tell me what I might be missing here?

So far, I have just one shipping template, with free shipping. I listed my item and added a quantity manually. Then, I submitted the feed (grrr) to assign the sku to it’s proper warehouse and shipping template. The Activity Feed shows it was processed with no errors, but it still says ‘unpublished’ because no shipping information was set up.

I assume the shipping information being referred to is what I submitted through the feed file - assigning the warehouse and shipping template id? So I’m not sure what it’s asking for that it says I haven’t provided.

I’m also not sure what I did differently with the product that did go live. I edited it manually, but there doesn’t seem to be a way to provide shipping info (assign the shipping template) in a manual edit.

Never mind, I think I figured it out. And you don’t need to use file uploads to set your warehouses and shipping templates. Hooray! I didn’t realize there was a column for that right on the Product Catalog → Items page. Much easier to do it from here, at least for me.

I’ve always added products manually, and have discovered how to search Walmart’s site by UPC to find existing listings now, and now that I see you can easily change certain fields, I’m finding this much less daunting. Now… if it will only bring in sales. :laughing: