Yes, but in recent years (as you astutely note), that has indeed become less common of an occurrence.
It would seem to me likely that there are multiple determining factors underpinning Amazon’s apparent decision to largely deprecate such a helpfully-useful ‘heads-up’ functionality, but I struggle to make any convincingly-compelling case that the primary impetus here is NOT rooted in Amazon’s never-ending quest to reduce support infrastructure costs - no matter how short-sighted that might well prove to be in the long run.
The warm embrace of Auto-fickle Intelligence Artificial Idiocy AI hasn’t seemed to have helped improve matters in this area - nor in most any other, judging from the available evidence - despite the glowing claims in various PRs undersigned by The Thirty Tyrants the TPTB [link, About Amazon blog, “S-Team” membership list].
In an example of the ever-evolving nature of Amazon, the original title of that About Amazon blog page back on 093024 was “Amazon’s S-team: Meet the 30 members who make up our senior leadership team” - hence the reason why I dredged up the term “Thirty Tyrants” from Classical History - but it was revised 110124 to " Amazon’s S-team: Meet the 29 members who make up our senior leadership team;" as the previously-listed 29th member of the S-team list, Tony Hoggett (SVP, Worldwide Grocery Stores), has moved on as of that date…