Here we go again Amazon shipping going wonky.

Set up autoshipping estimate and it’s telling me most items need to be shipped fedex ground economy.


The only other options were USPS priority express.
I had 5 orders like this, so que malicious compliance.

I shipped them all on the FedEx slow boat to china mode. I hope getting it the end of next week or not at all “Delights” the customers.

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Lots of threads on NSFE about UPS options being down. I think a couple even mentioned problems with FedEx; although I read only the headers.

Yep, welcome to Q4 at Amazon, when the programmers get bored and start mucking with everything!

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This is because of how your SSA shipping template is set up.

On your SSA shipping template, do you have more than one shipping service selected (ie: USPS, UPS, FedEx, etc.)?

On your SSA shipping template, do you have only standard shipping set up or do you have other options available like economy, 2 day, same day, etc. ?

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Yes, and over the last few hours KJ has been posting in most of those threads a variation of this:

https://sellercentral.amazon.com/seller-forums/discussions/t/54fa5017-2823-4902-b074-0864ca5399ef?postId=3aa56e97-f741-416d-9388-dc2aa412ac60

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Nope.
Only USPS ground advantage

Nope all the templates have only 2 options USPS ground advantage and ground advantage cubic

I usually never ship FedEx but had no choice this time. UPS ground advantage or ground is usually acceptable to me but not even an option.

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Last weekend Amazon updated Buy Shipping for the USPS holiday pricing. They messed up USPS Ground Advantage (less than 1lb) for 4oz 8oz and 12oz by putting them in a tier higher than they were supposed to be. KJ_Amazon noted that Amazon was aware and was to fix the issue and sellers were to get an adjustment after USPS did the adjustment back to Amazon (in other words 30 to 90 days out on the sellers getting the adjustment).

Since today it is sellers not having UPS / Fed Ex options and Amazon is again aware, we would think this is part of this Amazon programming mess up.

Under the circumstances, we would buy USPS Ground Advantage Cubic elsewhere for these packages as long as we were confident that USPS Ground Advantage Cubic would get it there on time.

It’s probably going to get fixed with the other UPS / FedEx issue.

EDIT:
Tacked this onto the NSFE post mentioned above by @Dogtamer

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Your post is actually in a different NSFE “discussion”-thread than the one I linked, here:

https://sellercentral.amazon.com/seller-forums/discussions/t/59b9448e-659d-4006-9e3b-0fb2ab630729?postId=56c7e9b7-fbfc-46b8-9f71-50e080df5910

Let’s see if KJ can wave her magic wand…


:crossed_fingers:

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Let’s hope it corrected @Thelunatick 's issue also.

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One of the books I sold today required expedited shipping. The recommended choice was USPS Priority Legal Size flat rate envelope. The item fit into the ordinary USPS FRE, but scrolling down through the choices, the ordinary USPS FRE was deprecated as not arriving by the target date. WTF? I shipped it anyway.

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@Thelunatick … KJ_Amazon would like to know if your issue has been resolved with the correction that they did for the UPS / FedEx issue …

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Didn’t Amazon used to put up a banner on the seller homepage when they were working a known seller-impacting issue? Feels like it’s been a while since I’ve seen one.

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Yes, but in recent years (as you astutely note), that has indeed become less common of an occurrence.

It would seem to me likely that there are multiple determining factors underpinning Amazon’s apparent decision to largely deprecate such a helpfully-useful ‘heads-up’ functionality, but I struggle to make any convincingly-compelling case that the primary impetus here is NOT rooted in Amazon’s never-ending quest to reduce support infrastructure costs - no matter how short-sighted that might well prove to be in the long run.

The warm embrace of Auto-fickle Intelligence Artificial Idiocy AI hasn’t seemed to have helped improve matters in this area - nor in most any other, judging from the available evidence - despite the glowing claims in various PRs undersigned by The Thirty Tyrants the TPTB [link, About Amazon blog, “S-Team” membership list].

In an example of the ever-evolving nature of Amazon, the original title of that About Amazon blog page back on 093024 was “Amazon’s S-team: Meet the 30 members who make up our senior leadership team” - hence the reason why I dredged up the term “Thirty Tyrants” from Classical History - but it was revised 110124 to " Amazon’s S-team: Meet the 29 members who make up our senior leadership team;" as the previously-listed 29th member of the S-team list, Tony Hoggett (SVP, Worldwide Grocery Stores), has moved on as of that date…

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More evidence of just how inept Amazon has become due to it’s warm embrace of Silo Management & Defective By Design principles, compounded by its ‘GEI’ (a ‘Dogtamerese’ acronym for “Global Expansion Initiative”) having produced so-many unintended consequences - and likely even-further complicated by its heedless-and-headlong rush to reduce support infrastructure costs by deploying AI/LLM of its own historically-under performing design(s) - can be seen in one of the OP of that’s NSFE “discussion”-thread’s latest responses, here:

https://sellercentral.amazon.com/seller-forums/discussions/t/59b9448e-659d-4006-9e3b-0fb2ab630729?postId=dc3892e6-3ea3-4c5e-80e1-2bbeb68a538c

Amabots - can’t love `em, can’t put them out of our misery…

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Mea culpa.

The date 090324 was fumble-fingered by yours truly into 093024.

GAD! - break out the flagellation whips, gang; 'tis yet again evident that I deserve correction of my many mistakes…

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It seems to have been resolved. You will forgive me for not going over there, as last time they were no help at all.

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It now seems Amazon has struck some deal with FedEx.
FedEX is now the cheapest option

At least I can select other shippers now.

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Watch Zone 7 USPS Ground Advantage (less than 1lb) … it was reported on NSFE that 4oz was $4.54 (holiday pricing) and 8oz was $4.55 (regular pricing) … had screen shots of it.

So Amazon isn’t done yet with getting shipping corrected.

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I think this is along the lines of painting the Golden Gate Bridge; it will never be “done”.

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For what it is worth, even PayPal shipping is wrong. We just shipped an order from our site USPS Ground Advantage (less than 1lb) to Zone 5 at 6oz. PayPal shipping was $4.43 which is the regular price instead of $4.78 holiday price. Last time we shipped via PayPal shipping … it was using holiday pricing.

Since USPS feeds their pricing to PayPal and Amazon, maybe the USPS pricing issues are happening because of USPS feeds. We don’t normally see issues like this on both platforms.

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That certainly seems like a reasonable conclusion.

Maybe USPS should hire some of those crackerjack coding experts who do such a wonderful job for Amazon… :melting_face:

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