Horrible Interface Design on "Manage Your Orders" HIDES Your Orders!

Go to “Manage Your Orders”, and look at the line ABOVE the ad for “veqqo”.
Does that line start with “Last 365 Days”? If it instead says “Last 3 Days”, you might be not seeing ALL your orders.

We are “working to rule” to avoid imposition of an “AHR” that we would find unacceptable, so Friday afternoon’s orders don’t ship until Tuesday, as we have a 2-day handling time. But if, on Tuesday, “Last 3 Days” is set, as Amazon seems to have done for us, those orders don’t appear in the list of orders to ship.

You can see where this is going, and yes, a careful eye would have seen this, but the user interface of “Manage Your Orders” is about as user-friendly as the flight engineer console of a B-50 Superfortress:

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Why can’t you just change it to the 7 or 14 days (if I am reading this correctly)?

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I 1000% agree with you and this has been an issue for some time too. Defaulting to 3 days is STUPID. Catches so many people off guard, and there were quite a few posts about it in the OSFE

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One certainly can, IF one is aware of the existence of “filters” at all, AND notices the settings above the stupid ad, AND realizes that the default is to HIDE ORDERS from the seller.

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So this is a long-standing bug in the user interface?

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Ours is always set at 7 days, it never defaulted to any other time frame.

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I mean I assume they changed it recently, but yeah, Amazon has been defaulting to 3 days on the orders page for YEARS unfortunately

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I am not sure if it is a bug, glitch, or a browser hiccup but I really like the image.

I would have so much fun flipping the switches, turning dials, and pulling the levers.

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We use a computer and no mobile …
We have ours set to 14 days and it stays that way until we

  1. Close the browser
  2. Update the browser
  3. Update windows
  4. Restart windows

Why 14 days? … We track deliveries and most of our orders are delivered under 14 days. We also have it set to Ship-by-date (descending). Grant it … we are not high volume but this works for where we are.

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So, how to convince the “account health” staff that we are not liable for Amazon’s website glitches?

Or does “late shipping rate” not really matter if all other metrics are ok?

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With lawyers

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Never had that happen.

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