Amazon has heavily promoted the program ever since it was a keynote of Amazon Accelerate 2021, and there are certainly some sellers who continue to use it - but I’ve seen some horror stories about it over the last two years.
Amazon requirements for the pickup facility being overly-stringent, and in excess of what is otherwise required for compliance w/ Federal, State, and Local regulations (this has also been reported similarly in the EU forums)
The A9/A10 Algorithm either failing to get the Buyer Account Zip Codes which should be eligible correct, and conversely, making some eligible which aren’t actually local to the pick-up facility by any stretch of the imagination (Amabots @ play)
I wish the well-missed @JwsMarket were here; IIRC, he participated, but I don’t recall him mentioning having suffered these same types of complaints seen elsewhere…
Question on this since it is in a quote, are you saying the options below the “What can you offer…” are available to any seller operating out of a building in the US?
In previous discussions of the local delivery program (and I do remember JwsMarket stating they had tried it) my understanding was that it was used by U.S. sellers.
This semi-recent post from SEAmod sounds otherwise:
Thank you for visiting the seller forums. I am sorry to learn you used local self-delivery to fill an order and then you lost an A-to-z claim when the buyer asserted they did not receive the delivery.
We have a Local Delivery program currently available as a pilot in limited countries. However, this program is for sellers who are located in countries outside of the US with listings on Amazon.com. The Local Delivery customer experience allows customers in the seller’s home country to shop on Amazon.com where they are able to see offers which will ship to them faster. Products included in the Ships Locally search results display a fast local-shipping message.
Reach Amazon customers that are within your local area. Amazon Local Selling is fast, convenient, and flexible for customers—and our team will help you get up and running.
…so I would personally assume that yes, you must be a US-based seller, but no, because there’s an application process, not to “any” Seller.
But then @bookwormapril posted ^^^ that it’s not for US-based sellers.
The Local Delivery Program is a subset of the Local Selling (“BOPIS”) Program; its limitation to a select set of pilot locales (it’s perhaps noteworthy that the SHC page which pseudo-SEAmod linked does NOT include an actual list of the ‘participating countries’) would seem to me indicative of yet another newly-emerging front in Amazon’s never-ending pursuit of its Global Expansion Initiative.
As is par for the course, Amazon’s warm embrace of the execrable Silo Management Model of Bureaucratic Administration has yet again produced a circumstance where nomenclature approved from on high is interpreted differently, further down the chain of command, by different branches of the support infrastructure’s administration.