Hi fellow sellers,
If you ship your inventory to Amazon for FBA like me, you probably received the red bang “Arrived outside of delivery window” (see pink arrow in the screenshot below)
It’s difficult to have the shipments arrive within the 7 or 14 day windows. They come from China and have many steps that could go wrong/delay: custom in China, at sea, waiting to dock, custom in US, devan, wait for appointment to deliver to Amazon, etc. So far, I’ve been receiving a handful of this warning. Would this negative affect our score in anyway? I checked the Shipment Performance page and couldn’t find Amazon tracking this type of problem. See the screenshot above.
Based on what Amazon tracks in Shipment Performance (doing percentage), I’m considering sending multiple small domestic shipments to Amazon. The arrival time of the domestic shipments is more reliable. So it could even “out the bad out of window” arrival from China. What do you guys think? Or should we even care (Amazon isn’t tracking it so far)?