It depends on the dropshipper.
We have a few buy from us and rarely have issues with them. I am here to make sales…I don’t care to who. As long as they don’t do anything shady…I am fine with them.
It depends on the dropshipper.
We have a few buy from us and rarely have issues with them. I am here to make sales…I don’t care to who. As long as they don’t do anything shady…I am fine with them.
Speaking of dropshippers, has anyone encountered one whose name is the same as an extremely potent nerve gas?
That’s an excellent idea! I’ll try. Thank you ![]()
Thanks for sharing the idea. Why is it negative for the products to sell at the higher price? If people are willing to buy, it shows that my price is too low. No?
I would do what @Old-Timer says and try to see where they are selling your items. It might be a new market opportunity for YOU!
Thank you for this wonderful idea! I didn’t get that from readying @Old-Timer reply seconds ago. Will try ![]()
TJB, thank you for explaining everything. It’s all make sense. I also have counterfeiting problems from time to time on Amazon even though my products are brand registered. Never happened to me on Walmart yet. Maybe because Walmart hasn’t been popular enough (low sales volume).
Do what you can to try and limit this stuff before it gets out of hand.
Frankly I have a ton of this product left in inventory that I’m trying to sell. I set the price on Walmart much lower than on Amazon. I did that because the expense is lower on Walmart; no PPC ads expense.
Thanks for another vote. I learn sometime new every time when people reply to my post here ![]()
Very true! Thanks.
If we sense this happening we send them a kind message thanking them for their repeat business and just a friendly note to let them know the item arrives in our branded packaging with a thank you note - they never order again. Finding this is very common with ebay right now we had 6 in the past week. Sellers seem to be registered in Brazil.
Thanks for sharing your story. Yup, that happened to me many times when my listing was hijacked. We just have to educate the buyers and show them the truth.
That’s a nice kind approach. I haven’t had any on eBay yet (knocking on wood) but I will watch for that.
I have a rather bleak opinion of buyers, so take this for what it is worth.
Buyers are oblivious to the sellers names since all they are looking at is the product. As a result if they buy your product from “YOU” on one site at $49.99 and then find that “YOU” are selling the exact same product on Amazon for $29.99, they don’t get mad at “YOU”, they get ■■■##@ at the PRODUCT because “YOU” are selling it at such a huge markup on the other sites.
Of course, I could be wrong, and maybe they actually take the time to look at the name of the SELLER, but I’m a pessimist by nature, so I doubt that would happen.
In my example up-thread the buyer was mad at me for sending her the wrong thing until I untangled the events and explained to her that another seller on another site had used me to fill the order with the wrong item.
Had she not contacted me about it, she would have remained angry with me and could have posted a bad product review on Amazon.
If I am responsible for the end result of the transaction I want control of the entire transaction (with the unfortunate exception of control over FBA mistakes).
Exactly this. A drop shipper is not your partner.
What’s the name of that “extremely potent nerve gas”? Is it the word that will get your post remove (hence that’s why you didn’t type it in the first place)?
Ah… thanks for sharing this view. I see your point. Yep that scenario could happen if the buyer scouts the internet looking for the exact same product AFTER purchasing. It’s possible but the probability is low since most people do the scouting before purchasing, not after ![]()
Why did they stop? You politely thank them for repeat purchases.
Also, were you unhappy that the drop shipper resold your products? If so, why?
Just a guess, the fact that the item will be sent to their buyer in our branded packaging may not be a best fit for them.
Not necessarily unhappy just giving a heads up letting the “buyer” (dropshipper) know their buyer won’t receive a “blind shipment”. Many go to freight forwarders which often leads to INR claims. And if they are dropshipping our branded merchandise it is more to protect the integrity of that brand. If the shipment is generated from our facility, ultimately we are responsible for the contents and delivery.
Normally you will have the same buyer, but a different address for each order. It does not get much more obvious then that.
Per Amazon policy we include packslips with pricing in the order. It is something to think about. I will say that it was a recommended action, but I do not know if it is still policy.
Nail, meet hammer.
Nail, meet pile-driver.
Nail, meet nuke.
The requirement to include a packing slip with each order is still plainly embodied in Clause (i) of Section S-2.1 Sale and Fulfillment. of that most-fundamental of Amazon’s TOS policies, the ASBSA (link) itself (‘ASBSA,’ aka ‘BSA’ in some circles, is an acronym standing for “Amazon Services Business Solutions Agreement”):
Clause (j) of the same document is also relevant, @ least as far as contractual agreement is concerned (and even moreso given the original premise of our friend @HumbleWarrior’s thread here):
These two clauses of the ASBSA are, I think, almost-undoubtedly the primary rationale underpinning Amazon’s stringent Dropshipping policy (references available upon request), despite the quite-demonstrable fact that many members of our Seller Community have spent years suffering no (or little) consequence by emulating Amazon’s “green” example - i.e., of eschewing packing slips for AFN/FBANote 1 orders - with their own MFN/FBMNote 2 orders.
Neither paper, or ink, nor the infrastructure needed to produce them are particularly inexpensive - hence the primary reason why so many of us tend to scrimp on such “niceties” as these, methinks - but the Buying Public’s perception of Brand Integrity IS priceless.
As is the ability, should push come to shove @ the hands of some mindless Amabot (and/or their human prototypes ensconced in the lower echelons of Amazon’s support infrastructure), to demonstrate, conclusively, that one DOES have all of the ‘i’s’ dotted & ‘t’s’ crossed in regular compliance with amazon’s published policies…
Interchangeable ‘Amazonese’ acronyms for “Amazon Fulfillment Network” & “Fulfilled by Amazon”
Interchangeable ‘Amazonese’ acronyms for “Merchant Fulfillment Network” & “Fulfilled by Merchant”