I got a theory on what's going on with the NSFE

[GGX]

They replaced forum mods (or created new accounts) with bots, and monitor the upvotes/downvotes/responses on the bot responses to help train their new AI customer service program.

[joebcrafts]

So AI has learned that Amazon needs to give away gift cards?

And it has learned not to respond to critical of Amazon posts too. I notice that none of us “complainers” got a response from CR_Amazon.

[Uncle_Leroy]

I am registered for the NSFE but have yet to post there… wondering if I should cause a little bit of a stir. Not the kind of stir that got me banned for 1,000 years like before… but just for a little fun with the AI.

[selg]

Go for it! The NSFE resembles a cemetery now that we all left.

[Image]

Someone in our studio office, onboarded me. I did not want to have this happen ever, based on the disclosure of private handmade posts.

Is what it is. Though I will never post. It is nice to see the site and posters as normal beings. Rather than incognito with coding on the user ids.

I will agree with you, the NSFE is very manipulated. The “featured posts” are choreographed with AI, bots, or real people.

The issue with SEAmod disturbs me a bit. I always appreciated Susan as a colleague, half “her” postings are ‘normal’ and half are robotic. I just don’t get it.

I felt you all, as did I worked together with her to make the forums a better more knowledgeable place.

[dwat0870]

I would have to dig for it but there was one MOD a day or two ago that actually had posted they were a human and not a BOT.

I didn’t think at the time about posting a ‘click on all the busses’ picture…

[papy]

@Uncle_Leroy

wondering if I should cause a little bit of a stir.

I would not, in your case, since you were (unfortunately) banned from the OSFE.

[Dogtamer]

@dwat0870

I would have to dig for it but there was one MOD a day or two ago that actually had posted they were a human and not a BOT.
…

I suspect that you may be thinking of SEAmod’s NSFE reply to our friend Rob’s recent rather-pointed query on this subject over there, linked here:

This ain’t "SEAmod" anymore

So I questioned a SEAmod post … [image] [image] So I believe it’s her … maybe.

Hello @Oneida_Books_

Yes, I am making my posts and not using the aid of AI. When I compare the past experiences I had in these forums, to the current experience, things are so much different today. There was no budget for the forums after we migrated to Discourse. We were in keep the lights on only mode, affectionately known here as KTLO.

One very good thing is that we are steadily working to win trust and help sellers who find that their last and final resort to get help lies here in these forums with those of you who have tenure and come here to help others. That and my many peers now working as Community Managers and Community Associates are doing our best!

Susan

I will leave it to the gentle reader to discern the likeliest reason behind the decision to rebrand the AHT (‘Amazonese’ for Account Health Team") SMEs - “Subject Matter Experts” - as Community ‘Associates.’

[ModernSwitch]

Did they ever give away those gift cards? I forgot all about that.

[joebcrafts]

Vitabarre (some posts) got a reply from CR_Amazon
NAVYA_CRAFTS (their only forum post) got a reply
CurrentInspiration (their only forum post) got a reply
Seller_J28 (their only forum post) got a reply
Simos (lots of posts) got a reply
BrittsBestScents (their only forum post) got a reply
Ashleys_bookstore (their only forum post) got a reply
FOKshop_AVM (their only forum post) no reply
JWT33 (their only forum post) got a reply
Preserve_The_Curves (their only forum post) got a reply

[GGX]

so bots won 8 out of 10

real funny

[dwat0870]

@Dogtamer

I suspect that you may be thinking of SEAmod’s

Nope, it was a guy and I think it was a response in the New Seller group. I should have saved it but I was trying to get shipping done.