Moving back onto the topic of deliveries;
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Yes and how long did it take those in the Asian Basin to figure out they could cut out the middle man? Now they sell direct, no need for a US based seasoned sellers.
As @Pepper_Thine_Angus said, back to deliveries. We are intimately in a non sexual way involved in the delivery side of Amazon, as in TBA. This since we are in a temporary (for way to long) location in an apartment.
The private contractors that deliver for Amazon just canât get it right. The drivers are great, we talk with them when we can. The problem is they (management/owners) do not want to deliver to the buildings in the complex, they want to deliver to the mailroom.
The mailroom was designed as, well a mail room. It is a hot mess. Packages everywhere, up the walls down the halls and all over the place. The Amazon TBA packages are in USPS $10,000 fine bins, someone is nice enough to put the building number and apartment number on the package with a sharpie.
Well it would be nice but they get it wrong 25% of the time. So now people take packages not intended for them. 
Not that they did not take them before.
We often see them (our packages) show up days later. After they are opened and found to be of little use.
Amazonâs answer is âWe will send you a new one, no charge!â I respond to the Customer Service Representative, "That is not fair, it is not fair that Amazon has to spend money to fix a problem caused by the contract company delivering the packages. Amazon CSR, âNo problem sir we want you to be happy as a customer.â
I indicate, I am a business owner, âLet me talk with the manager of the TBA company, I am sure I can help him or her to solve this problem.â Amazon insists that is not going to happen, we can refund your money, do you want an extra $20 for the problem?"
I say, but wait, "Do you know that more than 50% of the orders on Amazon come from small businesses and not Amazon directly? Donât worry sir, would you like a free replacement, or a refund? And that $20 credited to your account?
For those reading along, we clearly put in our instructions and on our delivery label;
Deliver only to the left hand door of Building XX leave in lobby. Do not leave in Mailroom.
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MOD NOTE: I deleted some off-topic replies.
Yâall know better.
Weâre going to have to start issuing formal warnings.
I can say for a fact that it is not under the hood or on the air cleaner.
Rolling into the apartment one day, the Amazon truck was trying to jump the USPS truck. I stopped and asked if I could help.
The Amazon truck could not find his battery, I helped him look under the hood, it must be somewhere else in that model. I said, i am sure you are being judged on metrics, if you want to move to your next stop, feel free. He look relieved, "I can help her (the USPS truck) get going.
I did that, and thanked them both for what they do. I donât think the carriers get a lot of that.
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Sad since these drivers are legally required to perform a pre-trip vehicle inspection every day, which includes an inspection of their battery cables connectionsâŚ
BTW, likely two batteries can be found below the floor, or under the âstepâ near the door on either the drivers side or passengers side.
Minor emergency service of United States Postal Vehicles, such as changing batteries must be performed by a Vehicle Operations and Maintenance Assistant Dispatched from the local USPS VMF. Your USPS Driver should have known that.
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There was a lawsuit a few years back where FedEx lost after requiring delivery people to only deliver their packages and wanted them as independent contractors.
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Eventually like FedEx did to Amazon, companies will refuse to service Amazon delivery.
Amazon treats their employees and contractors like trash.
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Donât count on it. Their will always be someone that is hungry enough to give it a try. Just look at Amway.
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They could not get delivery people where I live.
Amway is not a good analogy. BTW, the FTC destroyed their business. The rest of this is off topic for this forum.
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No no, I mean look at how they treat usâŚ
carry on
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Ebay was like this 20 years ago.
Opened the door for Amazon
Walmart was this arrogant.
Opened the door for Amazon.
I never understand companies who treat their front line people horribly. They are the ones who interact with the customers.
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FEDEX revenue and volume is off 10% in the past 12 months, and their cost cutting will reduce the level of service to that of FEDEX ground by merging Express and Ground.
My heart goes out to Fred Smith who has to witness his creation turning to crap.
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