INFORM Act Tax Questionnaire Missing U.S.

A quick correction, Amazon has sorted out it’s SNAFU it seems. Now I have:

image

Clicking on Bank Account takes to a verification screen asking for a bank statement:

Even though the per the law, Amazon as the Payment Processor should already have this information and should be able to share it with Amazon the online MArketplace. :man_shrugging: The hoops we jump through for the man…

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We still have …

With no request to update any of the missing fields on the Account Info page. Of our 4 that are missing, only the phone hasn’t been address if they want the +1.

This is the page Amazon put up in Seller Help …

About the INFORM Consumers Act

“In most cases, if you have already completed verification for the required information, you won’t be required to do it again, as long as your information hasn’t changed. If we require that you take further steps to verify your current information, we will contact you via email with specific instructions. We will also ask once a year for all high-volume sellers to certify that their information is still correct. Please respond to these messages within the specified timelines to avoid any disruption to your business.”

So the big guns may be going through this yearly … :man_facepalming:

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Just got the warning. Can’t click on anything

And everything is there and stating good.

Amazon really needs to fix glitches like this fast.

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RIGHT COOPER… Anyone that has opened a selling account in the last 10 years has already done everything to comply with the stupid inform act with it’s incredible low sales threshold.

Amazon has some pretty strict standards for opening an account. Most everyone was compliant before anyone even proposed this “Act”…

I’m so tired of this BS and I’m glad I ignored it because it’s gone on my accounts.

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Did you see Cooper_Amazon’s latest post from an hour ago?

https://sellercentral.amazon.com/seller-forums/discussions/t/3f397093-fc95-478f-835b-8f80752600e8?postId=3f397093-fc95-478f-835b-8f80752600e8

Our reply to Cooper

It was a dead copy of what was posted in Seller Help pages …

https://sellercentral.amazon.com/help/hub/reference/GJ4JUGLSAPRM3LU7

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I didn’t and these links aren’t links. Click and it asks for a quote. Not sure if there’s something up with this forum…

Fixed the top one but the bottom one guess you have to copy paste into browser.

Edit: fixed bottom one also

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So what exactly is cooper saying here…???

There’s no real process and all sellers need to click each thing to see if it is or needs to be verified? What is this amateur hour?

Why can’t Amazon put a few sentences together with screen shots and send an appropriate email out to their “partners” = LOL so people know what they need to do?

It would take all of an hour tops to do this. How are 97% of sellers who don’t look at that POS NSFE supposed to know what to do?

Such a joke. Amazon should be shut down for the way they treat their sellers.

It’s disgusting.

I’ve given Amazon millions in fees and advertising and this is the crap we need to put up with? Don’t get me wrong, we’ve gotten something for our money but this is straight up and down unacceptable moronic behavior by one of the biggest companies in the world.

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There is no process. If we could get it to clear, we would be posting how to do it. But they have this process so locked up with competing code it will take them a week or better to straighten out the mess.

It’s still there on my account. ■■■■■■■■

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Amazon can’t get anything right. It’s unbelievable. I show my wife this stuff just so she doesn’t think I’m insane. None of it makes sense. It’s like we are selling on a marketplace that just opened last month.

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My reply and they are welcome to suspend me: (yes I came out of lurking to post to this).

@Cooper_Amazon

This is not acceptable. You do not threaten people with account deactivation and call it a whoops. You do not have useless links to resolve the issue and call it a whoops that might be resolved in 24 hours. You do not pull this before a holiday weekend when most people will be gone or trying to enjoy themselves.

Like everything else Amazon applies a Nuke to the town when a scalpel to one persons wound would fix the problem.

We just verified all the information. As others have pointed out The link to Account information is useless. All Amazon seems to know how to do is throw form letters as a one size fits all when it fits none.

The absolute level of incompetence in Amazon is rising to untenable levels. Every time one issue of bots gone wild is fixed another worse one turns up. The solution is to get lazy support staff that sends the same form letter over and over again.

Amazon is becoming less reliable then weather prognostication

Honestly this is a Cluster F*** of epic proportions.

Honestly if we could I think it would be time for a class action lawsuit against Amazon by the sellers.

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If by big guns you mean $5K a year Sellers? Yes, probably.

Some new activity on mine…
bank acct

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I have it as the phone number verification:

I have it as the business address verification.

Both of my accounts got cleared and one of them I haven’t had to do anything. We already prepared all the documents because I know we are going to get brought back into this eventually…

I assume you all are seeing this in the account info page???

Thanks,
Steve

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Account health page.

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Is there some specific place on that page or it just shows up? Not seeing anything.

Thanks
Steve