Hello,
I have an issue with some items on a clients account. The items were originally setup in the wrong category. They have since been updated to the correct one, however the listings are slightly bugged now and basically I cannot upload any files to update them anymore. Also manual editing is blocked.
So the issue is these listings are being incorrectly charged a “Variable closing fee”.
From many, many, many hours put into trying fees 100 times as well as opening 100 amazon cases I have determined there are only two solutions.
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Delete the entire listing/asin. Wait, and then relist it anew. This isn’t great because we will lose SR as well as any reviews.
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Merge. Create a new listing and then request a merger of the two, which will hopefully fix any issues I am currently experiencing.
My question is, has anybody does this merge with Amazon? I am curious how difficult this will be to accomplish and are there any risks in doing so.
Any help is appreciated. Thanks!
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The part I haven’t figured out is how to get Amazon to merge the old one into the new ASIN instead of the other way around.
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Paging Mr. Oneida Books. If he doesn’t know how to possibly fix this, nobody does.
@oneida_books
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Yeah, that is my biggest concern/question. The request through Amazon support seems simple enough. But, I would want to specify which one to take over.
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Kind of like when Tried_Tested requested a single marketplace to be closed.
Worked out well. Be careful
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So … the Merge Page has both a “Target” ASIN field and a “Source” ASIN field. The “Source” being the one you want to merge into the other.
More often than not this just doesn’t work on ASIN’s using a Product Id as an identifier because of something in the main fields not matching, (i.e. Product ID or such) but I’d try it.
I’ve only merged a couple (it’s somewhat easier with books pre-ISBN) and even that’s been a while.
Sorry I can’t be of more help.
Rob
Oneida
7 Likes
Thats a big help, thank you!
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