The puzzling thing is, there’s been no performance notification or email related to this, and their “recommended actions” drop down tells you to view the case log, and if I click that button nothing shows up as there’s no case related to it. There are other sellers on the listing (using FBA), so it’s not a restricted ASIN issue, and my listing on the manage inventory page shows as Active
We ourselves haven’t had to request a bin check in many years - perhaps our unbroken string of victories for the half-dozen times we did have prevented further issues? - but when we did, a two week-response time was the quickest I ever saw; a couple of them took longer than that.