I nornally just print labels,now they are printing with invoices and wrong orientation. Does anyone know how to fix this?
Never mind, I figured it out. Amazon has changed something though because the labels look different and the orders aren’t immediately disappearing from my open orders list after I print the labels.
@meredithbead and @primetime might have also recently had weird and sudden label issues, too, if I’m remembering correctly. What/where did you do something to fix it?
What I HATE is when Amazon takes something that works and no one should be thinking about in the priority list of “things to fix” and with no warning just completely breaks it.
The other thing to hate is there is no way to “test” printing labels. You literally have to take an order and print a label for it and find out.
Amazon has done this in the past in peek holiday season too!
I changed the “Label Print Orientation” on the buy shipping page. I haven’t messed with that setting in about 10 years.
…no worries, Amazon dips their fingers into our settings all the time.
We have to reset this every time there is a browser and/or computer update or computer restart.
If you are using Amazon Buy Shipping (either bulk or individual), you can select one of the printing options that opens in PDF format. If you have your browser set to send it to Adobe, you can save the labels if you want and can test print without loosing the label in Adobe.
I don’t remember the last time I changed it. I printed labels earlier today without any issues.
My shipping labels print in one orientation, and the packing slip prints in another. I have to remember to switch back and forth every single time.
A problem which I don’t think I previously wrote about:
Maybe 6 months ago both my shipping labels and packing slips were printing at 1/4 size. I figured it out after a week of looking at miniature labels — AMAZON had decided to shrink the printing size %. I say Amazon because everything non-Amazon printed came out the right size.
You can always hit “reprint label” from the Order Detail page. You can do that repeatedly at no extra charge. I print on scrap paper until I can correct whatever new hell Amazon hath wrought.
For USPS Labels (other carriers would be similar)
Amazon Buy Shipping from the order detail page …
- 4 x 6 PNG opens to new browser page - prints as 4 x 6 on what ever size paper in your printer (we have a 4 x 5.5 inch page and printer is set to fit)
- 4 x 6 ZPL goes to printer will label rolls of 4 x 6 labels
- 4 x 6 PDF with Packing Slip will print on a paper 4 x 6 - the shipping label and packing slip will be miniture in size
- 8.5 x 11 PDFs all print to full sheet of paper on landscape mode with shipping label being 4 x 6 and packing slip or receipt being 4 x 6
Amazon Bulk Shipping
Everything is the same as buying as a single label except the 4 x 6 PNG. When you use Bulk, the 4 x 6 PNG labels will be in PDF form and will open as a PDF in your browser or you can set your browser to open PDF form in Adobe if you have it on your computer. When you print from either … it will print as a single page per label. If you have a label 4 x 6 set in a tray and have the printer set to print from that tray, then the labels print one by one. Again, our labels are 4 x 5.5 inch (note: you can make 4 labels 4 x 5.5 inch from one letter size page) and the printer is set to fit when printing.
Any label that opens in Adobe can be saved to your computer to be printed again later if the label gets messed up. If you don’t save it, it (the PDF) would still be in your download folder (you would just have to look for it and reopen it).
My unresolved issue is with military labels not formatted in 4x6 size even when that is the chosen option. I have to print to pdf, snapshot the label and print to my label printer. Now that FedEx is an option, I’m having the same issue with them.