Hi Wade, Just want to give you a little update
I usually doing all my things on a PC with a Window 10, this morning after restarted this computer I was still have the same problem as I described last night: can’t edit/update existing listing, can’t duplicate nor create a new listing because the “Category” box were all either unfilled (greyed out) or there is no dropdown list to choose.
I decided to use another newer PC that has Window 11, and it turned out everything worked fine on that computer. “Create a Listing” has the dropdown list of categories to choose. When “Edit” an existing listing, the category boxes were not empty and greyed out, they were showing the proper categories for the listings. I was able to change the title and update quantity and then publish the update.
So I have a feeling the problem we are having with the “category” issue might be computer related, instead of glitch on Michaels side.
At this point, I’m not plan to email support about this problem unless I start to have the same problem on our newer PC too.
My older PC is still having the problem, and I really don’t know what to do to resolve it on my end. Not computer competent enough to want to mass with it, so I’ll use the newer PC if I need to list/edit anything for MakerPlace.
Hope you find a solution for your problem. Please keep us updated.