Listings suddenly appearing on Amazon Mexico and Canada after being delisted, disconnected, and in vacation mode for YEARS.

Selling on Amazon
21

@TheOrangeCrush Pointed out this thread to me after I started my own.

A year ago I had let Amazon convince me to allow them to List one of my USA FBA Items to Canada. After 4 months and only one sale the end of December I decided to shut it back down since it was simply adding bookkeeping work without any value to me. So I closed and deleted the listing from Canada in January.
Now in August this year I just noticed I’m getting charged the split professional fees to my credit card from amazon.ca again.
I just went in and closed then deleted the sku from amazon.ca inventory again.

Very annoying that they randomly go changing things.

2 Likes
22

I currently have bogus Amazon-created listings in multiple maketplaces, and I have had little success in getting them deleted:

amazon.co.jp (with brand name changed to an brand not associated with our industry)
amazon.eg (with brand name changed to the store name of a former dealer and Amazon seller)
amazon.mx (with brand name changed to the store name of the former dealer)
amazon.com.au (with brand name changed to the store name of the former dealer)
amazon.sg (suppressed listing, with brand name changed to the store name of the a former dealer)
amazon.pl (with brand name changed to the store name of the former dealer)
amazon.es (suppressed listing with brand name changed to the store name of the former dealer)
amazon.sa (with brand name changed to the store name of the former dealer)
amazon.it (with brand name changed to the product name)
amazon.fr (with brand name changed to the product name)
amazon.de (with correct brand name, after multiple “rejected” brand registry reports about a brand hijack)
amazon.ae (suppressed listing with brand name changed to the store name of the former dealer)
amazon.co.uk (suppressed listing with brand name changed to the store name of the former dealer)
amazon.tr (with correct brand name)

We turned off .mx and .ca from day one, and never registered in any of these other markets, but the listings persist, all showing “Currently Unavailable”, and at least the .jp listing clearly being used as an “out of stock” variation of an unrelated product to fraudulently leverage the 500+ 5-star reviews for another product.

Complain to brand registry, and they ask us why we are bothering them when we have not registered the trademark in 27 countries were we do not sell at all. Complain about trademark infringement on the photos, (the only other “infringement” option) and we get back boilerplate about how Amazon claims the rights to the photos, and any seller can use them to sell the product.

Complain to seller support, and they reply with boilerplate about how other sellers can make an offer against the listing, which Amazon “owns”. Frustratingly, there are NO actual offers to sell the product, as they seem to be Amazon’s own feeble attempts to “replicate” a product across all markets, to encourage sellers to make offers on that product.

Problem is, our dealers in other countries do not want to sell via Amazon, and dislike seeing even the “currently unavailable” listing for the product, as it appears to them that WE put the listing up. We didn’t, but we can see how implausible it seems for Amazon to do this for no reason, with no seller making any offer.

The problem is that these listings are apparently easy picking for doing that the japan seller did - use the product to enhance some other product’s ratings via brand-hijacking our product and then making it a variation of some unrelated product. Amazon simply does not care beyond telling us to go register the trademark in Japan before making ANY complaint about branding.

TL;DR - Amazon’s databases are a toxic swamp that will encourage hijacking and other shenanigans, and there seems nothing one can do about it.

1 Like
23

The available evidence strongly suggests that the deployment of Amazon’s GEI (‘Dogtamerese’ for “Global Expansion Initiative”) has indeed included a component of doing exactly that.

It would perhaps be interesting to note what Amazon is claiming to be the state of ‘Proactive Protections’ affairs on your Impact Dashboard (link, Brand Registry 2.0)…

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Brands registered

1

Brands protected

1

Listings and modifications removed or prevented

Infringing ASINs removed, new ASIN creation attempts prevented, and existing ASIN modification attempts prevented

Aug 2023

7

Mar 2023 - Aug 2023

64

2023 Total

206

Note well that none of this protection would have been required if not for the “expansion” into markets in which we have expressed no interest, and have overtly declined to sell in (looking at YOU, Mexico)

1 Like
25

Did you read this post in the forum:

How to remove countries from an Amazon seller account

(It’s too long a post for copy and paste)

1 Like
26

Yes, but somehow, it says “pending registration” for all the countries except US/Canada/Mexico, so I cannot log in to upload a file and delete the product. This is an interesting clue, however, as it reveals that one might be able to delete an ASIN entirely, I guess AFTER getting one’s account “approved” for the market in which one does NOT wish to sell…

Sigh

27

I archived it when Danika posted it on 17Aug23:

Danika’s heart is in the right place, but her links are not (n.b. that the “hard delete” embedded links, to the former “Inventory Loader” SHC page @ https: //sellercentral.amazon.com/help/hub/reference/G200332020, has apparently been deprecated; better choices would probably have been Delete SKUs Using Inventory Loader (link, old-style), or one of the two-known iterations of “Upload Inventory Using the Listing Loader” @ https: //sellercentral.amazon.com/gp/help/200231860 & https: //sellercentral.amazon.com/gp/help/200385480, or “Upload Inventory Using the Inventory Loader template” @ https: //sellercentral.amazon.com/gp/help/201576540 [all of those ‘old-style’ links should redirect to their Help-Hub Revision URLs]).

I’ve seen well-respected forum veterans mention their continued use of the Inventory Loader template in recent years (IIRC, @Sundance still uses it with some success, albeit with other intent that this), but for our own part, I’ve found it quite problematic since @ least 2019 - so I remain somewhat skeptical about Danika’s assertion.

28

Nope… does not work.

When “completing” the “application” to add a new market, one has nothing in one’s inventory, and cannot see any listing that one might delete via the uploader. Specifically there no way to know the the SKU.

But this is a good clue, as how does a listing exist without an account in that market?
Answer - someone ELSE created the listing… amazon itself

1 Like
29

I mainly use it to delete items once discontinued…I use the “X” option.
Not sure if it does anything “XXtra” special but it removes the item from inventory and that’s the goal.

2 Likes
30

Yikes, a certain social medium might be coming after us next, now :wink:

31

oh … those alien billionaires and their spaceships …

one has to be careful crossing the desert on those moon lit nights … x … x … x … x