LoA checklist?

[Haegan2005]

LoA Insufficient

I am double checking the LoA checklist. What I have posted is what our other company gave us for the drink products that we sell and Amazon accepted. Am I missing anything? Did we have too much data?

[VTR]

This may be an @ASV_Vites question.

[Thelunatick]

https://test.sellersasksellers.com/t/finally-exactly-what-amazon-wants-for-an-loa/4727

This is in no way legally binding but this is the ridiculousness that Amazon wants.

[ASV_Vites]

Wouldn’t know. Private Label only here. Sorry

[papy]

@Haegan2005

I am double checking the LoA checklist.

For those not comfortable on the NSFE, this is the checklist:

Does the loA meet the checklist?

• Brand letterhead?
• Address of the brand and contact information?
• Your address and contact information?
• Does it explicitly say that you are allowed to sell on Amazon?
• Is your company name and store name on the LoA?
• Do you have invoices from the Brand prior to the violation? Do the invoices meet Amazon standards?

It turns out that the NSFE OP does not have invoices that predate the violation, and that is why the LOA/invoices were not sufficient to remove the product inauthenticity violation.

Great job @Haegan2005 ! It took OP a minute to pay attention to that specific criterion, but your follow up helped nail down the issue–for that Seller and likely more in the future, too.