I’m writing this in hopes @MakerPlace will review critique from me as well as others participating in this thread.
IMO the review data (stars and average #) needs major revision. In the example below, the star rating is the SELLER’s average star rating of 3 and not the rating for the listing. This displays on every listing thumbnail and product detail page for that seller. If the product actually had a review of 5 stars, the listing header still displays 3. This number should only be displayed in the seller profile as it misleads the buyer to think all their listings are 3 star. When a low star rating is on all listing thumbnails, a buyer is going to skip viewing anything from that seller. This all sounds to me like a coding limitation.
Tell me about it. They still haven’t removed my customer’s 1* review even though the customer left ANOTHER one with 5* saying they tried and couldn’t get rid of the first one. And now I have it on every listing.
Here’s another aspect I find deceiving. “Top Rated - Rated 5 Stars for a reason” in the header, links to sellers with an overall shop rating of 5 stars when they only have a few reviews. The vast majority have only ONE total for their shop. If they had any volume, 1 four star review would knock them off this page. On top of that most of the items shown in that link do not even have ANY reviews.