Just got an order, have never seen this warning or alert before. Quite interesting, wondering if it’s new and/or if anyone else has ever seen it?
Really shocked at the “You may cancel it without impacting your Cancellation Rate” part.
Haven’t seen in. I like it.
I wish Amazon would flag these situations, and offer a way out of our buying expensive shipping just because the buyer lives somewhere the USPS does not deliver.
I am looking at you, Rancho Santa Fe, Carlsbad,and several other locations in California!
I think you may be confusing the situation a bit since I have shipped to both locations with the USPS in the past 18 months.
I don’t even get a flag today for ‘unknown’ addresses. Historically, in nearly all cases of ‘unknown’ that I have encountered in the past 20 years, it has meant that the PO does not do street delivery and the buyer is too stupid or lazy to put in the PO Box number that they actually have at the PO.
I just ship using the street address provided and the mail gets sorted and put in their box.
The only failure I have had is when a power hungry clerk was the ACTING Post Master. I had a buyer who was from Canada but had $700 of drum heads delivered to the bar he played at on weekends across the border in the US.
He didn’t know the PO Box number.
The jerk at the PO was mad because the bar – directly across the street from the PO – kept littering the PO lot with empty beer bottles (and some other after hour unmentionables). As a result he refused to use the number and sent the box back to me as ‘undeliverable’. I reported the moron to the PO system but never heard what happened!
I hate petty bureaucrats…
I got my first one of those a couple days/weeks ago and cancelled it with zero effect. I’m shocked that Amazon is doing something helpful for a change.
If that keeps up I may have to raise my expectations from almost none…
It would appear that the customer doesn’t want Amazon to deliver to their address. A FBM order should have UPS, FedEx and USPS options with this restriction. Not sure how that would work with FBA orders.
Sounds like the buyer doesn’t want the smile vans. You would think Amazon would fix the issue there, lol
I didn’t blow up the tiny print— the one I got was saying I could not ship using the USPS!
Same result, no penalty and cancelled.
And, same opinion – shocked Amazon did anything useful!
They aren’t really being helpful to the seller, their precious customer is more like it…
If they wanted to do the sellers a favor, they would offer the exact option that would get the customer their stuff and the seller their $.
Just my 2 cents
Well, if it prevents me from paying for shipping and then getting an INR or returned package I count it as a win for me.
It’s still shocking to think they MIGHT save some money for me once in while with this.
I agree with you. That said, any option I have to cancel an order without penalty is a good thing. I’ll take whatever agency I can get from Amazon.
Not a carrier restriction, but this is also something we haven’t seen before when purchasing a label on Amazon.
The Deliver by Date for the order on the left doesn’t match the Deliver on date on the right. In the past, both dates would match.
Our question would be … which date will Amazon use when deciding the Claims Protected and OTDR Protected?
And on orders, we are seeing single Ship by Date with a range on the Deliver by Date …
We have 2 day handle time and, in the past, the Ship by Date would have a range like 6/11 to 6/13 (example) but went to single Ship by Date 6/13 after being on AHT for a few months and the Deliver by Date followed the same where it originally had a range Deliver by Date 6/15 to 6/17 (example) and then became single Deliver by Date 6/17. Now the Deliver by Date is back to a range on some orders by not all of them.
With the up tick of posts on NSFE about A to Z claims not being covered, we wonder if Amazon is playing with the format to revise how A to Z claims will be covered in the future.
Mine also went through that transformation.
I am not using AHT and have a two day handling time.
But now just gives a single ship by date.
There’s a new thread on the Amazon forum regarding this. A seller took them at their word and canceled. And then got a hit to their metrics for cancelling.