New feature to update product dimensions and weight for return labels

You can now add seller specific dimensions on your SKU’s for Amazon Pre-paid Seller Return labels.

The News article on Amazon [link] mentions the SKU return label dimensions will automatically pull from your original shipping label.

You can override the Return Label weight and dimensions under the Return Settings [link] then the SKU Attributes tab.

Side note: You cannot remove or delete the seller specific SKU dimensions and weight after created. You can only edit the info. No delete option.

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New feature to update product dimensions and weight for return labels

Account Setup and Management

Nov 08, 2024

If you’re part of the seller-fulfilled network, you can update product dimensions and weight for Amazon prepaid return labels through a new returns feature.

This feature will reduce carrier fee adjustments, based on incorrect dimensions, to your Amazon prepaid return labels for return shipments.

If you bought the original shipping label using Amazon’s Buy Shipping services, the dimensions from the original label will automatically be used for generating the return label.

To update the dimensions for your products, click SKU attributes in your Seller Central return settings.

For more information, go to Prepaid returns for seller-fulfilled orders.

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Ever since the 081922 News Headline “Additional return shipping options for seller-fulfilled returns” (link; ‘id’ v. URL, will redirect to the new format), there has seemingly been broad and deep consensus in the Amazon Seller Community that the change was implemented to relieve Amazon of the cost of Shipping Adjustments from carriers due to it not requiring members of the Buyer Community to ship Returns in the original packaging, or something similar in size.

The Headline-accompanying OSFE thread of that Headline’s date starkly illustrates that consensus:

https://sellercentral.amazon.com/seller-forums/discussions/t/47efa8fd9714407d07d0c34bea3afb5a


Danny_Amazon posted this yesterday (110724) over in the NSFE:

https://sellercentral.amazon.com/seller-forums/discussions/t/f86eed50-22ac-46c4-84ca-5ec3108b300c?postId=0d3c6450-a151-4272-958f-fa6f4fe2512a

To be fair, Amazon has specified one or another version of this type of requirement for Returns in various CHC ("Customer-facing Help Content) pages over the years - which is why we ourselves still have that in our Return Instructions - but I’m of a mixed mind about this latest initiative.

If the new SKU Attributes functionality for Return Settings does indeed result in the Buyer using oversized packaging being directly charged when the carrier intake process notices a discrepancy, that’s all well and good.

Nevertheless, I remain trepid that this will be the case, because our friend @dwat0870’s mirthful reply to the aforementioned Headline-accompanying OSFE thread is seared into my memory:

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I’m not sure how ‘mirthful’ Danny_amazon will be when he sees that I just ‘suggested’ they use a BIT more forceful language instead of wimping out. And, yes the short list was added! :imp: :imp: :imp:

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