New handling time requirement for seller-fulfilled products

In a sadistic sort of way, yes it is.

I’m more brutal with my reading.
I think that is just to further expunge smaller sellers from the platform

I was doing this until DD+8 kicked in, then I sped up to decrease the payout wait time.

Can’t win.

I would rather ship as soon as I can BUT keep a cushion for unforeseen delays and heavier prep order days. Especially 4th quarter when there is still time for arrival by Christmas.

Seems to me this is a common sense approach. They are monitoring my performance, all they need to worry about is that I am performing well.

If there are that many lazy sloppy sellers they need to purge them, not punish the good ones.

That’s my 2.5 cents.

At least they didn’t say they would shut down the listing, as they did before.

It may be, as the Managing Director of the company, just completing a move, and not yet ready to go into full production this is difficult. If we were bigger, it may not make a difference.

We have some dangerous equipment, I am the only one allowed to use those machines. So the Army of One, must be available. With two medical problems in the last 6 months, availability has not been perdicatable.

________________

I even developed a new process that allows me to manufacture items on demand and ship Next Day Air for a reasonable cost. I must have the order by 11PM and it will ship the next day with one day transit.

I have had orders that came in at 2pm, then had them arrive at 11am the next morning across the country while we test this.

The problem… something may happen, it may not work every single time. Possibly Amazon Customers do not deserve this level of service. I know as a customer Amazon very rarely provides that level to me as a customer.

Gahhh. So much of this.

That response if probably in reserve if non-compliance continues.

When Christmas or other holidays get closer, I do speed up my ship date to increase chances orders arrive on time. If I do that this year, I will lose any cushion I have on sku level settings because those will get killed.

HobbesIsMyTiger

:up_arrow: :angry: :up_arrow:
:angry::up_arrow: :angry:
THIS!

Hell, Amazon/FBA can’t meet basic delivery promises these days. Or fulfill reliably.

Unless you absolutely need the protection from “buy shipping”, have you thought about using an outside platform to control when things are shown as “shipped”?

Now that my CC is going to be charged for Buy Shipping due to DD+7 deferred transactions, that is a possibility.

Still, I would like to be able to ship “early” sometimes without it meaning the SKU will be flagged and handling time “adjusted for Amazon’s pleasure”.

I don’t have Prime on my account and I often select the free shipping that will arrive in 5 days… sometimes I get things in 2 as if I had Prime. Oh the irony. It really pisses me off that I can’t provide that “early arrival” for some people anymore because I know I can’t always and thus won’t screw myself over by doing someone a favor.

If only
Amazon has always taken a 1-fit-all approach
And IMO is not really to trim fat or punish, but to standardize customer experience
Everything in the platform is in stock and ships same or next day

No such thing as a holiday

I’m really sorry about that. Hope you’re better

Except FBA.

Seems they don’t want unique special items on their platform. Mass produced one-size fits all, round pegs squished into square boxes.

All animals are equal, but some are more equal than others

Four legs good, two legs have 2-3 day delivery promise, but don’t ship on time, insist they are out for delivery for a week, then suddenly have valid tracking showing they just left a warehouse…

I get that, we only do a 5 day holiday once every 7 years. For me, I have not worked since 1989 since I started this company. When we do that holiday, it is all first class to what some may consider exotic locations.

We also do a good job of using vacation mode when needed, and setting our handling time to be accurate. This since the last time they made the change and started spanking us when we shipped early.

We did SFP (Seller Fulfilled Prime) after an Amazon rep showed us how to do it by turning on and off as needed durring the week.

Then the River changed course and it was not allowed.

Life on the River.

In a roundabout way, it seems that might be what KJ wants to know, too, if this reply made an hour ago in the NSFE’s “Handmade Community” is any indication (emphasis mine):

https://sellercentral.amazon.com/seller-forums/discussions/t/847062de-dde9-44c0-9fe5-ef3d8801db71?postId=80fce380-ba71-477a-b52f-30e50c991611

I have suspected that there is a virtual profile of the Ideal Amazon Seller and over the years certain traits have been chosen to be made mandatory.

Sellers who believe in under-promising and over-delivering seem to have one of those traits.

Sellers who are too small might be another.

I wish they would publish this virtual profile so that sellers who are constantly in conflict with Amazon can see it clearly and plan for a different future for their business.