The NSFE mods literally work at Amazon, but spew inaccurate information. That post with incorrect information sat there, publicly viewable, for a month, before a veteran Seller came along to clarify. And when called out, handle mistakes poorly.
Ummm … don’t know about anyone else but we have been paying $39.99 for the Professional plan. How do we get this $0.04 discount and can it be retroactive for the 12 years of overcharge?
{{{ asking for a friend who is kinda into the numbers thing }}}
The referral fee for Handmade is 15%, vs. my main sales categories that are at 12%. AI Michelle apparently thinks 15% is less than 12%.
Handmade didn’t make sense for us - even though we mainly do custom products (with our hands). Why would I pay more to promote the use of my hands in manufacturing?
And if you are a low volume seller, (just above 40 sales) there’s the monthly subscription fee. And apparently these things are important enough for thousands of offshore accounts selling factory manufactured goods in the Handmade category. Amazon’s Handmade verification staff is incompetent,
We thought “handmade” was the way to sell a very niche product that would be searched for by name by the customers who wanted/needed the product, and thankfully overlooked by those who might buy the product for a “lifehack” type use that would invariably fail and result in a return from a dissatisfied customer, who really needed a college course or 3 as a prerequisite to buying.
Handmake was a fuster-cluck. Right off the bat, the credit card WAS charged the monthly fee for a professional account, as we had not (yet) been approved as a “handmade seller”. We later opened a case, and got that money credited and were no longer billed.
But we were “hidden” - people going to amazon.com could not simply type in our product name, see the product, and click “buy now”. Handmade requires extra steps on the part of the customer, so one might as well be on Etsy.
So, scrap that, tear it all down from the site, and we go with a regular account in the main Amazon catalog. Here’s the product, buy one. Finis!
Handmade mods featured croc-attachments and other clearly-factory made stuff in threads on the handmade sub forum.
And just look at all the curated pages… no one there has any clue. That, or they are just looking the other way.