I had never had any issues if the shipments arrived a bit early, but just got hit with a defect for early arrival.
Mea culpa, it was 2 days early, I acknowledged it, because it’s true and what not.
Out of curiosity, can you defend it for early arrival or is it as bad as late arrival?
Makes sense that is as bad, but just curious
Maybe if they didn’t force the delivery windows 2 weeks out it would be easier to avoid
I think it is only an issue for customers who have business hours set up. We are required to deliver during their business hours, as though that was something we can control.
I’m guessing that your order was delivered not just early but on a weekend, or otherwise outsid their operating hours?
Methinks the only thing they should enforce is on-time ship date.
Methinks that as well, but meknows that Amazon is, in technical terms, bonkers.
My question is for prime shipments being revived by Amazon.
The defect is listed by Amazon, complaining that they received the products that I sent them too early. Even though shipping was bought through Amazon and the products nested in the alternative address of their warehouse
The fbm fortunately doesn’t have that problem. Though I’ve received the odd complain of somebody saying that the fbm item arrived too early. It’s “funny” because for ground shipments, some areas (from FL to WA, ID and OR) are (according to Amazon) beyond the 8 days shipping threshold (they aren’t) so I need to add bogus handling days to get AZ protection, and then of course the items arrive early.
I’m sorry, I clearly misunderstood your issue. It wasn’t clear from the post, but if I had noticed which categories you had used, I would have understood better.
Yes, Amazon will hold it against you if your stuff arrives at a FC before your appointment on par with being late. I’m not aware of any appeal for either defect.