Tvoi
October 27, 2025, 4:31pm
1
It appears that these “other” charge issues are being rectified. I have seen a handful already today posting that the charge is being refunded back.
8 Likes
Same here. Just one so far.
3 Likes
Over in the NSFE, KJ_Amazon just posted this to one of the discussions where 3P Sellers have been reporting reimbursement showed up today:
https://sellercentral.amazon.com/seller-forums/discussions/t/6c32521c-bda5-45e0-9af5-810e241345c5?postId=241faa6f-79cf-4b8a-aa42-2dda56255ffe
KJ_Amazon
In reply to: Seller_3d8ZWl1fE3zAn’s post
34 minutes ago
Hello @Seller_3d8ZWl1fE3zAn @mtnlady @qualitytomes and other sellers asking about recent transactions.
A technical error resulted in some sellers being erroneously charged for adjustments on labels purchased through Buy Shipping. These charges were applied as “Other” transaction account debits on August 22 and September 10, 2025. Sellers impacted by this error will be reimbursed the full amount they were overcharged, including the extra postage and any associated taxes. These sellers will be notified via email, and credit will be applied as an “Other” transaction.
We understand that some of you have questions about charges outside of those dates, as well as charges on those dates that were determined to be valid. We are continuing to investigate to ensure we’ve identified all potential impacts. If additional errors are identified, you will be notified via email and refunded as appropriate.
2 Likes
lake
October 28, 2025, 9:59pm
5
Do you suppose the source of the incorrect charge has received a layoff notice?
1 Like
Doubt it. That person has “excelled in creative ways to get more money into the Amazon coffers.”
1 Like
Dogtamer:
Over in the NSFE, KJ_Amazon just posted this to one of the discussions where 3P Sellers have been reporting reimbursement showed up today:
Refund of "Other" Charges
KJ_Amazon
In reply to: Seller_3d8ZWl1fE3zAn’s post
34 minutes ago
Hello @Seller_3d8ZWl1fE3zAn @mtnlady @qualitytomes and other sellers asking about recent transactions.
A technical error resulted in some sellers being erroneously charged for adjustments on labels purchased through Buy Shipping. These charges were applied as “Other” transaction account debits on August 22 and September 10, 2025. Sellers impacted by this error will be reimbursed the full amount they were overcharged, including the extra postage and any associated taxes. These sellers will be notified via email, and credit will be applied as an “Other” transaction.
We understand that some of you have questions about charges outside of those dates, as well as charges on those dates that were determined to be valid. We are continuing to investigate to ensure we’ve identified all potential impacts. If additional errors are identified, you will be notified via email and refunded as appropriate.
In typical Amazon fashion, the messaging has changed today; now it’s being blamed on the carrier:
https://sellercentral.amazon.com/seller-forums/discussions/t/5c846adc-45a9-4157-b304-667bf0b8b81d?postId=68311cfc-5180-41db-b685-a68463b7b0d3
KJ_Amazon
In reply to: Particular_Things’s post
updated by moderator 42 minutes ago
Hello @Particular_Things and other sellers inquiring about “Other” transactions.
A carrier technical issue resulted in a small subset of sellers being erroneously charged for adjustments on labels purchased through Buy Shipping. These charges were applied as “Other” transaction account debits on August 22 and September 10, 2025. We are fully refunding sellers impacted by this issue, including extra postage and any associated taxes. These sellers are being notified via email.
We understand that some of you may have additional questions about “Other” transactions appearing on your Payments Reports. If we identify additional issues, you will be notified via email and refunded as appropriate. We value your partnership and understand that errors like this can be frustrating. We are committed to preventing such issues with our carrier partners and resolving any that do arise quickly and smoothly.
This might have more plausibility if there didn’t exist some evidence that more than one carrier was involved…
2 Likes
AND the plausibility of this being the fault of anything other own faulty automated mechanisms takes another hit, over in the 1st NSFE thread:
https://sellercentral.amazon.com/seller-forums/discussions/t/6c32521c-bda5-45e0-9af5-810e241345c5?postId=ffcfa025-50a4-43b1-a177-2ea1faf0ceeb
mind_electric_books
In reply to: Seller_3d8ZWl1fE3zAn’s post
15 minutes ago
this is almost funny. i received a refund of the disputed amount yesterday and got this update today…
“Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We’ll provide an update as soon as any additional information is available.”
2 Likes