There have been a few mentions of this or that SoA (‘Amazonese’ for “Selling on Amazon”) Account not having a link to the ORA Dashboard available in the Business Information section of the Account Information Dashboard over the years in the ASF - some dating back to the Jive Platform-hosted days which were superseded 2Feb`18 by the Discourse Platform (aka the OSFE in ‘SASsese’); the last spate of these, before the current INFORM Consumers Acct-verification debacle which has absorbed the NSFE since mid-March of 2023, were to be found in various of the 2021 threads prompted by the Commercial Liability Insurance Policy-enforcement Initiative (citational references available upon request).
We ourselves have never had such a direct link available to us, like you and many another - but because I paid close attention to the aforesaid mentions over the years, I was able to suss out the ‘simplified default’ URL of the ORA Dashboard, which is (with an added space to break the link):
Here, one may typically find listed EVERY address that has ever been used, either on one’s ‘Primary’ Buyer Account side of one’s SoA Account, or on the ‘Secondary’ SoA Account (Seller) side of things.
At this point in your journey - already being verified - should you choose to navigate to the ORA Dashboard (by reconstructing the link above), and see that your Business Address is listed, but not ‘ticked’ (as do I as of this writing), I would recommend simply exiting the page w/o taking any action, and wait for the dust to settle on what I call the “Apr.`23 SIV Snafu” - which could take months - before revisiting & ‘ticking’ the correct entry.
You are most welcome, my friend - and congratulations on successfully navigating your way clear of the minefield!
As you astutely noted upthread, the group effort provided here in the SAS (‘BSFE’ - “BEST Seller Forums Experience” - in ‘Dogtamerese’) by the seasoned & savvy forum veterans on this subject - all the way back to @oneida_books’ 6Feb23 SAS thread Just an FYI on all the account reverifcations, and why , and related threads - truly has been like a beacon of light shining at the end of a dark tunnel…
Imagine the ■■■ pain involved if you are a small home business who uses an online only bank or are simply rural where your local bank is an hour away, and your cousin Jeb, only works on Thursdays.
This has apparently proven to be a bit of a bug-a-boo for quite a few 3P Sellers since April, from what I’ve read in the multiple NSFE SIV Snafu discussions, evidently as a result of differing regulatory practices for the two institutional types, and Amazon not having provided accommodation for both.
One combined PDF as only one document can be loaded for proof.
Create a single PDF with the Bank (Union) letter head saying who owns, the account number and address … signed by bank followed by a complete bank statement. This has been the successful method as reported on NSFE by those who had to do it.
Amz finally came up with the cover letter solution, but it doesn’t help if Seller Support is unaware, so they can advise sellers that are struggling to get verified.
This seller has been trying for over a month and SS told them to add a new deposit method.
