[Reuters] Amazon to stop support for communications service Chime next year

https://www.reuters.com/technology/amazon-stop-support-communications-service-chime-next-year-2025-02-19/

I remember a time when new sellers were vetted via a chime video call. Not too long ago I believe.

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I, too, remember reports of that being the SO; for various & sundry reason(s) (sometimes, but not entirely related to SIV* protocols) this subject of Chime Communications was a trending topic over the last few years of the OSFE’s existence.

Could there be a clue here lending insight upon the never-ending torrent of “No matter what I do, I can’t get an Amazon Representative to join the video session as scheduled” complaints over in the NSFE, and in related seller-discussion venues, over the last 5 or 6 or more biz quarters?

*

“SIV,” as many (but not necessarily all) of us know, is an ‘Amazonese’ acronym for “Seller Identity Verification” - i.e., the designed process for demonstrating one’s bona fides to Amazon’s satisfaction (and/or it’s poorly-parameterized Amabot gatekeepers)

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When we were in NFSE BETA, the development team did video calls with us over Chime. There was always a late comer from Amazon that would join in 10 to 15 minutes late.

Probably couldn’t make money on it or get people to adopt to it … especially against Google Meet.

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This is particularly interesting since Amazon/AWS teams are still using Chime for meetings with their “solution provider” partners. :thinking:

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They probably haven’t received the email notification yet.

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SAS (strategic account services) meetings are also held on Chime.

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