$0.00 sales but orders happening. I’m sure you all have noticed this today on the App and desktop. Being reported on the NSFE as well. Wonder what Amazon tinkered with to break things today?
Thanks for the scare today Amazon. Thought our account got suspended or something.
I saw this as well on my sales dashboard. I went through my sales email to total up by actual sales so far. My initial sadness turned to contentment.
My sales dashboard is not working. It shows 0 sales, but Manage Orders shows sales.
I will bet it has something to do with the implementation of SSA being mandatory for OTDR protection. Also the whole rug and pesticide problem
Same here. Sales dashboard shows no sales while I can see them in “Manage Orders”. Business reports also not updating…
From what I have read on the NSFE, looks like this has been going on since 11PM PST last night. It appears that sales for all of yesterday have been updated but nothing today.
I’ve never seen anything like this. Sure, there have been delays with sales updates but never $0.00 for 16 hours. Nice work Amazon, you’ve managed to outdo yourself with this one.
A post was split to a new topic: Email: “Potentially” violating Amazon’s Restricted Products policy
When our friend Lunatick refers to the ‘rug problem’ I suspect he’s probably thinking about what’s been reported in a recent SAS topic (created 082424) here:
When our friend Lunatick refers to “…the implementation of SSA (‘Amazonese’ for “Shipping Settings Automation”) being mandatory for OTDR (‘Amazonese’ for “On-Time Delivery Rate”)…” I suspect he’s undoubtedly thinking of what’s being discussed in recent SAS topics such as these:
https://sellersasksellers.com/t/amazons-newest-farce-otdr/4418
and
My new favorite as front-runner for the ever-popular “Best Sarcastic NSFE Post Of The Year Award” is here:
Seriously, though, there do seem to be indications, over the last few hours (for our SoA Accounts, @ least), that the logjam is beginning to be cleared - one order at a time, beginning with the first ‘Pending-order cleared’ Order ID placed after the ‘daily reset time’ of 12:00 AM PDT/PST.
To be fair, I don’t pay much attention to glitches like these, as I’ve long-since concluded that they are endemic, and - like you and others have mentioned a time or more before - as long as everything comes clean in the wash @ the end of any given fiscal year, I’ll resign myself to putting up with Amazon’s foibles…
That being said, I take your point about suddenly seeing the Key Metrics “Sales” widget being blank prompting fear that something else could be going on on the Account Health/Account Suspension side of things.
English is my native language, but sometimes I wish for a Google translate app for Dogtamerese to English.
Mrs. Dogtamer, is that you? 
Have to admit it scared the begeezers out of me too. Never in 20 years…
Now I definitely have a few gray hairs!
Luck you! … ours turned invisible …
… both of them … but who’s counting …
