Send to Amazon adding product to shipment

Selling on Amazon
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1

Created a shipment yesterday (using seller central’s ‘send to amazon’ workflow) for one of our prep customers. We don’t have permissions to create a case on this account or I would.

I was figuring out the best way to ship to FBA (single or multiple SKUs) and decided on single SKU. In the shipment are 17 identical shipping boxes with a single SKU.
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This morning I’m looking at the shipment (after we’ve printed shipping) and it says there’s 2 SKUs and 18 boxes.
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The extra box is a mixed SKU box (2 SKUs). One of my scenarios was to ship this mixed SKU box, but I deleted these units from the workflow, and verified it (see 1st screen shot).

Anyone have anything like this happen? Any ideas as to how it happened? [I was the only one working on this shipment, and we’ve been using STA since it was introduced.] I just cancelled the shipment (had 45 minutes left), so that’s not the concern. I already double check multiple steps in the shipment creation process, but what?! Adding a SKU and a mixed SKU box to my shipment?

I’m trying to be move clever than Amazon, but today I feel like I’m failing.

2

I have not had this happen however, I would have done what you did and canceled the shipment. When you rebuilt it how did it work out?

3

You’re not the first one in the last 48 hours to see wackiness with STA. Most likely a glitch.

It’s not you, it’s THEM!

4

Yes. I’m wondering if it had something to do with the VPN I was using at the time that frequently went down. Either way, kind of glad no one else has seen this.