Shopify Chat App Recommendation

I’m currently using Tidio, but dislike how most features are upgrades / additional costs.

I was hoping others here might have some recommendations as to which chat plugin/app they like for their Shopify store. Thanks for your input!

3 Likes

We recently discontinued our subscription to LiveChat, from Poland I believe, and are now using the free Shopify chat called Inbox or actually Shopify Inbox.

Click for image of my settings page in Shopify

Shopify Inbox works well enough for my needs.
Shopify Inbox will alert incoming chats via email, desktop notification, or on your mobile device if you install the app from the Google or Apple.

5 Likes

Same here. We were using LiveChat, but when Shopify came out with its own, we moved over to it. Been working fine for us.

3 Likes