So this is lovely...

[papy]

@LR72

The problem was the customer couldn’t contact me, I couldn’t contact her (and still can’t)

Oh my gosh, because of the temporary message disabling

@Dave any recommendations for Sellers in this situation? Will they be able to remove public ratings/reviews that were the result of message disabling?

@aerides

Dear MakerPlace Sellers,
In the past 48 hours, we have finalized a set of technology updates that will help MakerPlace address the threat of bad actors in our community. Given the scope of this plan, we will not be able to complete the updates until after the holidays.
All MakerPlace messaging, including historical messages, will remain turned off until the technology updates are complete. During this time, MakerPlace employees are still able to access historical messages, and we are here to help you successfully fulfill all your orders.