He mentioned Sellers Ask Sellers in his response. Just thought I’d post what he had to say. Positive FB is like precious pearls-ours have nearly dried up—in the last year just 49–so TPTB are removing the old ones-to make us all equal in the eyes of the AMAZON GODS???
Encouraged by Bahama John, I spent about 20 minutes trying to locate our last feedback. It was late JAN. 2012, couple weeks after we sold our first title.
Just as BJ stated, couple years of FB have disappeared. Nothing before 8-16-15! I would suggest ANYONE INTERESTED DO THE SAME.
Not that I can do a thing about it-blubbering on AMZ won’t do a bit of good–BUT when the mother-ship steals from us, might as well be aware!
We’ve had several feedbacks (all 5 stars) inexplicably removed over about the past year or so (feedback left fairly recently, within the last 2 years).
My husband actually was able to get on chat with seller support a few nights ago and had screenshots etc. to ask about a specific disappeared comment. The associate insisted that the feedback was still there, stating that it was just “in a different aggregation,” whatever the Hades that means. My husband was ultimately able to show him that the feedback is not visible to us or the public, and the associate said he would escalate the case and ask for it to be restored. Then he came back again and said there wasn’t anything he could do about it.
Amazon just sucks.
I surmise that until enough sellers file cases over this, or the mods miraculously are able to escalate the complaints and convince someone there actually is a problem, nothing will be done.
I, too, saw our friend @BAMAJOHN1* use his NSFE Handle to post a ‘heads-up’ to you, and he’s notified several 3P Sellers whose handles he recognizes, such as long-time sellers like you, of this ongoing trend (our people who keep track of such things noticed the historical Seller Feedback count begin to fluctuate between 072423 & 090823, at which date the count that had been decreased by 1 from what it had been every day in between, and I’ve been recording reports of the phenomenon from various biz-discussion venues ever since; Estabrook1 wasn’t imagining things when s/he told Bama that it’s been going on for some years now.
Bama’s been around for most of this present century, at the very least - he used to post back in the Seller Soapbox Days - and, like many (including even expatriates like yours truly) is very proud of being an Alabamian.
I used the word ‘fluctuate’ because of the data we keep; we’ve charted several instances (more for one SoA Account than the other) of the count going down, & then back up to the same level without any Seller Feedback being received in the interim (we no longer programmatically leverage the RaR [“Amazonese” for “Request a Review”] functionality, which likely goes no little way to explain the sparsity which now prevails for us, 'tho it is also worth noting that the shine’s obviously long-since worn off the apple in the Buyer Community, with regard to leaving both Seller Feedback and Product Reviews).
Prompted by this thread, I did some more checking, and found that there does appear to be some tinkering going on.
On 052926, I was notified that this banner had replaced the previously-extant one atop the Feedback Manager page:
The ‘Learn more’ link led to the years-old SHC page “Request removal of feedback” @ https: //sellercentral.amazon.com/help/hub/reference/SVLUKGSWX9EEM9N; I found that at some point since I’d last archived it on 123025, it had been retitled “Request feedback review,” and that the Editorial Team had also added the Project Amelia/Seller Assistant buttons (which are slowly appearing on every SHC page), and a Self-Service Tool for Order ID Eligibility-checking, titled “Feedback Removal Request,” which looked like this:
The text of the page @ that time was fairly minimal:
In the ensuing 5 weeks since my last save, the page has been revised again; this is how it appears 2026-07-03T04:00:00Z:
The addition of this extra information in the Self-Service Tool’s dialog box (which I’ve displayed above as an image, so the links to other SHC pages are not active here as they are on the page itself) and the additional gatekeeper function (you have to press the “Yes” button to access the tool) would seem to me perhaps suggestive of a situation where Amazon’s support infrastructure is being even-more inundated by Removal Requests than it has been for the last few years.
At any rate, I’m reminded of something our long-lost friend @ReedSeller posted to the equally-missed @To_Your_Health’s original 092919 OSFE “Lighten up!” Thread (link, NSFE URL):
