"Something went wrong, please try again later"

Anyone seeing this error today when trying to confirm LTL charges?


We have had that a few times, and the reasons have varied. One time, it was because our “from” address didn’t populate. So I had to recreate the shipment and make sure that was in there in the first step. Another time I had to open a case with Amazon and they “contacted their internal team” and fixed it for me. Another possible reason could be if the weight of your pallets is under 150lbs. Then it wants you to use SPD.


Periodic glitch with this workflow. Happens a lot, normally at the worst times.

I’ve only seen it happen once but this gets reported a lot. One of those try again in an hour kind of things.

I generally create our shipping plans very late at night when the volume (demand) is lower for shipment creation.