An X user wrote: “Walmart’s online shopping is a data disaster. Amazon has its issues, but Walmart you all need to step back, take a bigger picture, look at your UIX overall.”
Hmm, I don’t use the Wamart app, but I haven’t noticed much more weirdness on the website than on, say, JoAnn or Lowes.
I was looking for a written story, or examples of the disaster… What a let down!
FWIW, I actually have a much easier time finding things on Walmart’s app than Amazon’s - the search actually looks for what I searched for, rather than what it thinks I searched for.