The PCRP Amabot (âAmazoneseâ for âProduct Compliance - Restricted Productsâ and/or âProhibited Claims and Restricted Productsâ) has long been something of a loose cannon, in keeping with Amazonâs âshoot from the hipâ/err on the side of caution style of Administrative Management.
The error message youâve encountered has been mentioned a few times this year (which was the first time that Iâd ever heard of that exact terminology); IIRC, @ least one of those threads included a follow-up from the OP stating the affected ASIN(s) being reinstated w/o action being taken from the sellerâs end.
Iâm about to go supervise the finger-policing detail @ a Community gathering in celebration of Independence Day, but Iâll try to make time later in the week to rustle up the link(s) for further research, and perhaps glean some clues as to what might be triggering it for your Product Line(s).
sounds good. Iâm bringing it up on my call tomorrow, but other than the warning when trying to create Prime Discounts, nowhere else is it suggested that there are any issues with these same listings.
Amazon bot makes mistake once in a while. One time they flagged my ordinary kitchen product as a pesticide product and deactivated the listing. I had to contact Seller Support and proved that the product was not pesticide. It was a non-productive headache. Wish you good luck with your call.
I had all my sheets removed (for a time) as pesticide product and I was one of those hit by the whole âhypoallergenicâ controversy a couple years back that I never recovered from.
Sorry to hear about that. Yes that was about couple years ago. It must have been the same event. I lost sales for many days (while the listing was down) trying to prove the productâs innocentâŚ
Itâs a reference to âFire Marshalâ duties - trying to ensure that a mix of fireworks & carelessness do not separate body parts.
Which, in the vent of such an occurrence, Iâll then have to âpolice up off the groundâ - Iâve never minded doing that with my brass (a colloquial term for shell casings), but Iâd sooner salve the situation with an ounce of prevention than with a pound of cure.
So SAS and Seller Support suggested that the flags will go away on their own. They sort of did, but 4 of my most important ASINs are still flagged and suppressed.
I asked SAS, and they, being a customer support I pay thousands for, took the high road and told me to ask Seller Support. I asked Seller Support, and they said the listings are:
We are sorry to inform you that ASIN(s) are ineligible for promotion, per our minimum standards found and as such will not be approved for promotion.
We will not provide additional comment on how a decision is reached once an appeal has been reviewed.
This item has been flagged per Amazon internal policies.
So I have a permanently suppressed family of products on Amazon? Whatâs the point of maintaining (and spending thousands on PPC) to push these listings?
So I have had this happen on my light switch covers.
Ones with pot/marijuana leaves on it, a few gay pride rainbow themed ones, a Black Lives Matter one, and several Jewish themed ones (Hanukkah, star of Davidâs, etc).
I wrote to seller support about it and they only removed the flags off the Jewish related ones. All the others they refused to remove the flags for. I did a few support requests about it and gave up.
For pot leaves, I was gonna say they want to stay away from drug related things. But do a search for âbongâ
For gay pride, I was gonna say maybe they donât want listings to be pro/anti-LGBTQ, but if you search for âLGBTQâ
For black lives matter, I thought maybe they want to stay away from politics, but if you search for âswastik aâ⌠(I tried âconfederate flagâ here, but surprisingly thereâs none of those available on Amazon)
So yeah, youâre getting screwed by the bots big time.