No i have not. I wonder if they ask about this STUPID idea to fource us to ship later to not be penalized. We set our custom to have a little more time.
Sometimes we get it the work done early, then we would like to ship. If we do we are penalized. So it sits in a box until the day it can ship.
What a stupid rule, delight the customer by delaying the shipment.
STUPID
Why should I?
I’ve already explained pain points multiple times as have others and for longer than I’ve sold on Amazon.
The biggest being that the customer gets NO INFORMATION about their customization in their receipt. Sellers have been asking for this for longer than I’ve offered customizations when I started selling things on Amazon in 2018.
It shouldn’t be the seller’s job to tell Amazon what Amazon should already know and have fixed long before now. The “we’d like your feedback” cry wolf is old.
Currently in hospital with wife. Probably tomorrow before we will be able to respond to it.
Certainly not important for you right now. Best wishes for your family.
It’s not like they are going to ready the survey anyway.
Prayers to you and your family. Hope everything is all right.
Thank you for posting this! I didn’t know as I don’t pay attention to it much. Since they moved that menu to the left, I keep missing it.
I’ll definitely take a look at this later on tonight. Hope they have a section for manual input.
I just filled it out and they did have sections for manual input. I have very little hope but still hope Amazon does take a look into it.
Gary_Amazon has joined the “M.A.P. Club” - with a vengeance:
Not content to post a behind-the-portal link to a Seller University Module, and calling it the ‘specific help page’, Gary doubled down by posting it twice:
As we know, Seller University is composed of a variety of “Courses,” each with a number of “Modules” grouped under it.
The ‘simplified Raw URL’ for any given SU Module can currently be given as:
https: //sellercentral.amazon.com/learn/courses?moduleId=[MODULE ID]
So if one knows the Module ID itself, it’s easy to construct a direct URL (which will typically redirect, often to include the Course ID, the language of preference, and whether the video player is YouTube or ‘airy’), as may be seen in this example, using the Module ID for the badly-outdated “Sell globally” Course’s “North American Unified Account” Module, which is 46211203-fc45-483b-9166-d746869925e7:
https: //sellercentral.amazon.com/learn/courses?moduleId=46211203-fc45-483b-9166-d746869925e7
Expecting that I’d find the Module that Gary was referencing by repeating this exercise with Module ID from his links, 3ee72d65-77ea-436d-8d0a-c77a78ae3235, did not return results, nor did I find anything specific to Brazil in that “Sell globally” Course, so I punched ‘Brazil’ into SU’s always-crappy search engine & got this:
Suggesting that the Module does exist, but I am not allowed to access it; that could be a result of the Editorial Team not yet having brought it out from behind the Midway Authentication Portal & published it, or itmight simply be the due to the fact that this SoA Account is not fully-onboarded to Brazil, or it could be something else entirely.
I suspect that the SHC page that Gary’s trying to reference is probably “Brazil account information for international sellers” (link), but it’s difficult to say for sure.
At any rate, the Brazilian Marketplace continues to raise an ugly head; there’s been a slew of reports in recent weeks of Amazon casting the “Account At Risk” warning over SIV & Credit Manager issues…
You would think at this point they would create a filter that prevents a post with .dev in it.
But Brazil is involved also … maybe we should get the Brazilian expert involved @Tried_Tested
And now we got a triple, posted to another one of the afore-mentioned NSFE discussions:
Sigh.
Don’t fix their links for them.
Just respond to all of them with “Dude, your links are broken again.”
Agreed. It’s clear they aren’t learning and are counting on others to clean up their work
They might learn if 50 responses to their posts are some variation of “your links are broken, nothing works, Amazon sucks, I want to speak to the manager.”
Please hold while I get AI for you …
NSFE wasn’t letting us upload images yesterday to do the same type of post.
So Gary_Amazon thought he would pull a fast one and change one of the links and then tried to school us on how to use NSFE.
Hello, @Lost_My_Marbles,
Thank you for sharing that you are unable to access the Link.
Lost_My_Marbles
Your help link for verification process on Seller Central Brazil takes everyone to a Midway login page which sellers can not access.
I suggest you alternatively in your Seller Central platform, click on the upper left corner where your store name is written next to the Country, switch it to Brazil. Then visit Seller University from your Brazilian account and search for: “How to deal with the process of verifying the seller information”
This will lead you to the article you need with detailed information about the verification process.
Please let me know if you were able to find the article.
Best regards
Gary
Here is the post with the .dev links that he updated. First link still .dev but he changed the second link.
I also suggest consulting the specific help page about the verification process on Seller Central Brazil to ensure all requirements are being met correctly.
IMPORTANT, I have observed many sellers resolving issues through these two methods:
The troubleshooting process mentioned above
And checking the specific help page about the verification process on Seller Central Brazil (Select Brazil if asked to choose the market when clicking on the link)
Our reply …
We see that you changed the second link. The first link still goes to the Midway .dev site which sellers do not have access to …
Not sure if this is the correct place for this, but I really like this reply from Sandy:
Hi PartyKingUSA
First, it’s important to understand that Wholesale Invoices, while valid for Brand Approval/Ungating purposes, are not the correct documentation to resolve Suspected Intellectual Property Violations. These are two distinct processes with different requirements.
For your specific case involving Marvel characters, the resolution path depends on the nature of the violation:
a) If the violation is related to trademark misuse in your listings (such as incorrect brand attribution), the primary solution is to edit and correct the product listing itself.
b) For trademark authorization matters specifically related to Marvel characters, any Letter of Authorization would need to come from the entity that owns the rights. In this case specifically, the entity rights could be from Marvel Entertainment, LLC.
As other sellers mentioned here, while a wholesale invoice proves you legally purchased the items (at the time), it does not automatically grant you the right to use trademarks, brand names, or intellectual property in listings.
Best,
Sandy
Can find the NSFE post here.
Yeah not so sure about this statement. I mean maybe
