Training the NSFE mods

Looks like they’re coming out of the woodwork, now; just ran across another new mod - who, just like the afore-mentioned Billy, began forum participation on 122325; like Thea (and many others), S/He/It uses the same ‘standard’ template for ‘About my business,’ blurb, but did craft an ‘About me’ statement (perhaps notably, very similar to what others also use there):

Arish_Amazon (link, NSFE profile)

Something’s afoot, but I can’t quite put me finger on just what…yet.

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Deploy the BOTS!

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4 posts were merged into an existing topic: :locked_with_pen: The Junk Drawer

Just ran a cross another new one, whose 1st appearance was 121625 (same time-frame as those listed above):

Kam_Amazon (link, NSFE Profile)

The ranks are swelling…

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But we never know if some have exited so the ranks may not be changing as far as the sheer number of BOTS/bodies.

I saw someone had tagged SEAMOD the other day. It makes it hard to cull any names from the lengthening list of MODS that I tag for all those people needing help with their Section 3 suspensions when they did nothing wrong /S :smiling_face_with_horns:

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Oh, look - another new FMT-CMT account, with a very-1st post made 2:40 PM EST today, 010926:

Sofi_Amazon (link, NSFE profile)

It seems to me that the spigot appears to be cracking open, slowly but surely…

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I could use a work from home job, while we are reorganizing and installing things to start full production again. Think I could get a job as a “Amazon Community Manager?”

Then again she already has 7 downvotes and no upvotes. Down votes depress me.

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You might stand a chance but I’m quite sure they would fire me after telling a couple suspended sellers they deserved what they got for listening to all the bull on TikTok and YouTube.

I do much better with cold pricklies than I do with warm fuzzy false hopes.

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Well, I did not down vote but I did light into a moderator for an exceptionally bad post.

Situation: book returned for bad address. Seller relists the book and sells it. And starts a thread – they are upset because – four months later! – original buyer wants a refund for the book they never received.

Modrerator says (among other things) “I completely understand this is a tricky situation,” (NO)

and

" You might also want to gently mention that the return window has long since expired." (returned months ago)

https://sellercentral.amazon.com/seller-forums/discussions/t/ddd75172-4005-433f-9858-5e09a4ad0a8b?postId=5fb3ee09-7247-4393-b5fc-5e1f025a86cd

(oh, and original poster was complaining about shipping damage (for a returned book that was never touched by buyer)

Moderator refers to docmenting for “future investigation”

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I saw your original reply (which was IMO perfect). Didn’t follow to see the awful advice from the mod; nor the additional followups from others who seemed to think that the seller was due something, rather than accepting that things like this are just the price of doing business.

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The 23rd of December was a popular Day One on the mod-hiring front; just saw another new account which was created, like Billy & Arish, on that date:

Abbie_Amazon (link, NSFE Profile)

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Another country heard from, this time re: an A-to-z Claim appeal rather than a SAFE-T Claim (emphasis mine):

https://sellercentral.amazon.com/seller-forums/discussions/t/72d3d7e7-cd06-4249-943d-1827e7d1297e?postId=7d4d66b3-0d2c-43ed-b924-880ef0e8827a

This coming May Day will mark the 10th anniversary (1May2016) of the introduction of BSS/MSS INR protection; @ the time it was announced, more than a few of the seasoned and savvy forum vets opined that Amazon would fail to apply the policy uniformly, and that it would eventually become the norm for Amazon to routinely refuse to uphold published policy.

It seems that they were quite prescient in both regards, unfortunately.

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I have a saying, “Would you prefer honesty or tact?”

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Amazon from all appearances demands that their Mods delivery warm fuzzies, apologies for the ‘problem’ and offers of false hope.

That MIGHT be shifting just a bit since I did have a new(ish) Mod say this the other day about a seller rejected for toys–
And just looked she has been around longer than I thought. I must have slept through a couple years of posts…
" Thanks for your post! I can confirm that the community responses you’ve received here are pretty much what I would say, so I’ll leave it at that!

Thanks @Picks_by_Nisha and @NEVERLAST."

https://sellercentral.amazon.com/seller-forums/discussions/t/c788ff76-e97d-4aea-8124-1d42fc842594?postId=d07edf3e-d48a-4ae2-9209-22c383046022

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Ahem.

Methinks me smells lemons simmering:

https://sellercentral.amazon.com/seller-forums/discussions/t/c1f418b2-842c-459f-a64e-905f1c70a2f3?postId=545e18a3-ed63-497d-9d1b-79d3bb08ea63

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Ummm.
I find this advice to be “sus”.
As in, I "sus"pect this poster will have more problems than they imagine if they go this route.

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“Complete the registration using a different email address and launch the account, then request Seller Support to merge both accounts.”

I’m with @HobbesIsMyTiger on this one but MY “sus” is more like “duck and cover for an incoming suspension notice for ALL the accounts”.

But, I am a “bit” of a pessimist when it comes to Amazon…

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I would want this in a legally binding document, I mean Amazon would still ignore it but NOPE!

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In fairness, OP was trying to open a UK account–so maybe that is the (much more reasonable) process for that marketplace? :thinking:

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Possibly so; this is certainly not the first time that we’ve seen a member of the FMT-CMT second the long-proffered advice from various first-echelon Seller Support personnel that login snafus can be resolved via creating another account, and then doing so NOT suffering any possibility of running into a Related Account-flagged automatic suspension - and we’ve also seen a few experienced 3P Sellers domiciled in and/or focused in that Region state the same over the last decade or so.

Still, from what I’ve seen here & there & elsewhere over the years, I must admit to harboring a good deal of skepticism in regard to the smooth & seamless nature of such an approach as the Amazon.co.jp Forum-focused Yujiro recommends…

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