Walmart changing how to upload insurance info

As we continue our journey to better serve our suppliers and customers, we remain committed to transparency, predictability, and simplicity in how we work together. One part of this commitment is enhancing tools and capabilities, such as streamlining the experience in Supplier One.

What’s Changing

Now, suppliers will only manage their Certificates of Insurance in the Supplier One Profile. You previously managed certificates in the Retail Link Supplier Liability Insurance (SLI) application.

  1. Suppliers will see task notifications for action on their Supplier One home page when their Certificate of Insurance nears expiration.
  2. No action is needed if the current Certificate of Insurance is already in the Supplier One Profile.

It is crucial for suppliers to ensure their Supplier Profile, including their Certificate of Insurance, is accurate, current, and in compliance with the requirements of the Walmart supplier agreement, to avoid business disruption.

How to Take Action

  • Log into Supplier One.
  • Click on Account in the upper right corner, then Supplier Profile.
  • If action is required, you will see the insurance notification. Click on Add Insurance.
  • Make necessary changes based on your current insurance information.
  • Upload your certificate of insurance and click Submit/Save.
  • View the submission notification on the Supplier Profile dashboard.
  • Respond through the Messages section of your Supplier Profile dashboard if any further action is required.

Support Resources

If your company site administrator is not correct, you no longer have a site administrator, or you have questions, please contact the Retail Link Help Desk at 479-273-8888.

Thank you,

Supplier Excellence: Supplier Administration Team

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