Walmart 🤬 "keep it" return rules

[Sundance]

This annoyed me as well last year when I saw Walmart issuing keep it refunds and all the customer needed to do was claim “incorrect item”.

I disputed each one stating that I have no keep it rules and if the customer was not happy with their order they could return it for a full refund. If I recall I was reimbursed for most.

My guess is they try to get away with it unless you make a dispute.

How does Walmart Handle INR claims?

I do notice that when the customer claims “Incorrect Item” they are fully refunded and Walmart doesn’t give them a return label. They are allowed to KEEP IT. However you can dispute the refund.