Weather Related Seller Protection

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Seller Protections are in place for sellers impacted by Southern California fires

Seller Protections are in place for sellers impacted by severe winter weather

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If your business is impacted, eBay will automatically protect your seller performance, including:

• Your Late Shipment Rate (LSR) defects
• Your valid tracking upload rate
• Item Not Received (INR) cases due to late delivery along with any Negative or Neutral Feedback if you uploaded tracking before the case was opened and have a physical scan from the carrier

Reassuringly specific

[TEXASEXILEBOOKS]

Whereas, AMAZON wants 3rd parties to fail, so they give no metrics assistance at all or if it does so, it’s detrimental.

Since TPTB began the Fulfillment Insights Dashboard , we’ve managed to keep our handling gap to .6-.8%.(note these are tenths of one percent). We stubbornly won’t enroll in any of their automated services, though our OTDR has dipped to near(or below) the 90% for several days, no warning has appeared.

Yesterday. This notice appeared on our Dashboard:

Promise extensions

Your delivery promises were extended by 0.2 calendar days on average to reduce late deliveries to buyers. This improved your on-time delivery rate by 0.0%.

Promise extensions:
0.2 calendar days

On-time delivery without promise extensions:
96.3%

On-time delivery with promise extensions:
96.3%

This meant our handling gap jumped to 1%-thanks AMAZON! We’re sending everything out for delivery today since half the country is incapacitated by snow or flames. Please, AMAZON, don’t assist us any more!!