I have had one of my best selling item listings removed because another seller has claimed it has infringed on their registered UK design right. I have looked it up and the shape of the product is clearly different.
Does anyone know how broad of a spectrum of products does a Design Right even cover? it seems Amazon support doesnât even know the answer to this.
For example if you registered a design right for a cat shaped plate, could you only hold authority over all cat shaped plates, or could you claim against any plates of any kind? If the latter is true then there should be ZERO other products in the category my product is in, the design right holder who has claimed against me should be the ONLY listing on offer!!
A sincere thank you in advance to anyone who is able to offer any help on how to fight this. I have already lost almost 2 weeks of sales. Amazon Support being really unhelpful.
It happened on UK, i have submitted 2 appeals and am still working on finding a solution.
I am hoping someone here is able to answer my question however i am starting to wonder if it is down to opinion. Also keen to hear from others who have been through this and hopefully been able to have it overturned.
There really canât be anything other than opinion here.
Amazonâs opinion typically is to stay out of deciding unless itâs obvious (at least form what Iâve seen in the past)
The Sellerâs opinion will be that itâs not the same
The Rightâs holders opinion will be that itâs a copy
Without knowing the 2 products I donât think anyone can really suggest much other than to write a good appeal, include product sketches and explain the difference.
Iâve successfully defended this in the past a couple times, but itâs been a while, and itâs very case/product specific.
That seems crazy to me that something so important can be down to opinion! Like there are no clear written guidelines on this. And from my experience so far, and many other cases I have found on forums, Amazonâs opinion seems to be to automatically side with the claimant and enforce the claim.
I am relucant to reveal the exact product for obvious reasons, but suffice to say a cat shaped plate (claimant product) vs a Fish shape plate (mine) is a good comparison.
Good to know you have been able to defend in similar cases, gives me some glimmer of hope! I think the next step will have to be to consult a lawyer/expert. Was really hoping it would be a simple fix and wouldnât need to go that far but shows my naivety I suppose. Thanks for your thoughts.