Amazon automatically shows and sells my products in Brazil marketplace. I didn’t think much until today that I noticed one positive seller feedback from Brazil. That means they made sales in Brazil. So, I switched to Brazil market and saw the red banner “Your deposit method is missing, invalid, or not assign”. See screenshot below:
I wonder where does the money go (Brazil sales) when someone hasn’t setup the deposit method? Frankly I’m always afraid of changing deposit methods because Amazon bot might be thinking that the account is being hacked and lock my seller account. There was only one $50 sale from Brazil couple months ago. After Amazon’s commission and FBA fees, it probably has the remaining of about $25. Do you guys think it worth the risk to setup the deposit method to get that $25? Or maybe it’s already gone since the sales happened couple months ago.
Amazon should hold your funds pending upload of a viable disbursement method. Your money should not “disappear.”
Adding a deposit method to a marketplace that doesn’t have one should not cause you any issues. That said, this is Amazon and nothing is certain.
If you want continued access to the .br marketplace, you should update the deposit method. If you are not interested in continuing to get sales on this marketplace, you should put .br into vacation mode and remove all listings from this marketplace ASAP.
First … if we didn’t want to sell in Brazil and are selling FBA, we would check to make sure that the selection that lets Amazon sell listings in other countries was unchecked (we do not do FBA so hopefully someone else chimes in with more info).
If you do not assign a deposit method, then the money will never be paid out. If you don’t change the selection that allows Amazon to sell your FBA product in Brazil, then there could be more sales and the money will continue to grow but not be paid.
If you want the money and don’t mind the sales, then go to your deposit method and assign a deposit method. If you can use your default deposit method, then it should not have to be verified.
If you don’t want the sales, then find and make the change in the selection that allows Amazon to sale your FBA products in Brazil. If this is only $20 and you would rather not take the risk in assigning a bank account, then just leave the deposit method alone (don’t assign it). The $20 sits but you would loose no more inventory and the dollar amount sitting wouldn’t grow.
@HumbleWarrior, this 033124 SAS post, & the earlier posts to which it links, explains what actions are needed to ensure that Amazon doesn’t offer your goods in other Marketplaces:
This is actually an important point. @HumbleWarrior you said that Amazon was selling your FBA product on .br. Assuming you are referring to the Global Selling program, where you send the items to FBA in one marketplace (I assume the US based on your flag) and Amazon sells it on other marketplaces, you do not need to do anything to the .br marketplace to get paid. Everything on your end should be handled as a standard FBA sale. Everything else (like currency conversions, etc.) should be handled by Amazon without any need for you to get involved. You should have already been paid for this order through your .com deposit method.
In my initial response, I was thinking you had sold this item via the Build International Listings feature, which is something else entirely.
Our friend @ASV_Vites’ experience (link, SAS) w/ Amazon’s lack of regulatory compliance in foreign Marketplaces isn’t the only horror story on that subject that’s been told; nor is it unheard of (as is mentioned in the “fifth possibility” in the above-linked post from 033124) for Amazon to misroute FBA Returns to an in-country FC/DC/RC and leave them there - where they can accumulate storage fees, unwanted tax obligations, & the like.
It’s considerations like these which underpin my advocacy of NOT allowing Amazon’s automated mechanisms to paint the seller into a corner if s/he isn’t entirely sure that none of these possibilities exists - and ensuring that requires knowing what the prevailing laws are in the destination country.
These are considerations that warrant significant scrutiny when deciding whether or not to get involved in this program in the first place. However, as designed, the program should handle the orders, from the seller’s perspective, as though they were normal FBA orders. @HumbleWarrior should not need to update the .br disbursment account to get paid for this order. If they subsequently respond stating that they were not paid for this order via the .com account, that is a different conversation.
If this order was paid via the .com account, then there would be a transaction for in the the payment transactions. In addition … when signed into the Brazil account, the payments would have a zero balance.
If the Brazil account has a $$ amount sitting in payments, then the payment was not paid through the .com account and still resides in the Brazil account waiting to be paid. Thus, the need for a deposit method for Brazil.
Because of @Tried_Tested 's experience with Brazil and Amazon, we would be incline to make sure the FBA account wasn’t set up to allow Amazon to sell in the Brazil marketplace out of the seller’s FBA inventory. And if the $$ money (assuming it was something like $20) was showing in the Brazil account, we would probably just leave it there and not link a deposit method to Brazil.
Is the $20 worth the risk?
And yet it is Amazon … and what happens if this item is some how in some violation in that marketplace? … Amazon would most likely place the blame on the seller.
Yes I only sell through FBA. I believe that Amazon put me in their Global Selling program by default.
Thanks. That would be great. If that’s the case, I wonder why they show the pink banner about missing deposit method?
The Build International Listing sounds familiar. I believe I did that for EU marketplace many years ago, but never finished it. Definitely never done it for Brazil. I wonder if Amazon link EU Building International listing to Brazil…
I would start here. Get some concrete facts if your .br account has a pending balance or not, and if not, try to find it in your .com transactions. If you have already been paid for this order, there is nothing else to talk about, and you can go spend all that bling.
