170 days old removal request

Spent almost 2 hours on a chat yesterday trying to get someone to figure out why we have removal orders on the account I am closing that are 170 days old.

Didn’t end well. He tried though.

I know why those removal orders are still open… They can’t find a good chunk of the 900 units we were throwing out to close the business. They don’t want to reimburse us. Hopefully when the new reimbursement policy kicks in, this will end. I’d pay Amazon $5000 to close that account…

IDK how long this is going to go on for but I had to buy a new insurance policy for a business that will never have another sale because ours expired and I don’t need a related account suspension for not having insurance.

I care about my other account… A lot…

7 Likes

SHHHHH!
Don’t let them hear you!

5 Likes

This may be another thread, but there is seriously no “MAX TIME” for removal orders?? Sounds like something a lawyer would love to take Amazon to court for

4 Likes

The way that business was set up pretty much prevented me and my partner (who now lives in Bali) from taking anything out of it. There’s nice $ there for me to buy my wife a new car which she needs.

I want it closed so I can cash out… So yea, if anyone at Amazon wants $5K to help a brother out, I’m game…

1 Like

Sorry about that. Off topic for sure but you know me…

Mr. Off Topic but interesting

3 Likes

Agree, done, and does Amazon still charge storage fees while not removing inventory? :eyes:

1 Like

They claim they don’t but the reality is… different.

2 Likes

A removal order should stop the clock IMO. Now it’s on Amazon.

@ASV_Vites are they charging you while still trying not to also reimburse you?

2 Likes

Not that I can see. They also aren’t charging us for the pro account either since we turned our listings off in Sept so how’s that for strange???

The only charges we have gotten are removal order charges and reversed reimbursements when they find ■■■■ to make the closing process even longer.

Should be closed sometime in 2037 at this rate.

ETA - there so little left (2-5 units at any given time), and they are so small that IDK if our account would be a good reference. Would Amazon be so petty as to charge us for a tiny fraction of a SF for storage? The inventory isn’t a year old yet. I guess if we get to that point, there will be something, maybe…

Let’s not think like that though pls. Haha

4 Likes

Yes.

3 Likes

Well… Pulled the trigger today… Funny thing is this got me thinking…

Amazon sent the warning literally 6 months after the policy expired. Seems like maybe that’s a thing???

Got the policy pretty cheap (for what it is) - $1800, including the broker fee. We do a lot of business with this broker so they cut me a break, understanding the ridiculous situation that it is…

The policy for my other business is $15K a year. This one was generally around $2500 in the past.

2 Likes

Hey @Dogtamer ! - Shocked you didn’t catch my screw up here…

Wrong Expiration Date entered!

Stupid thing defaulted to 1 year but last day of the month… Saw Mar 26 and thought 3-26-26 and just hit enter.

Still sitting as “submitted” but will be rejected. To make matters worse, I’ve made this same mistake before… Wasn’t a big deal to fix the last time, hopefully the same applies because that was years ago…

1 Like

Mea culpa, my friend - I certainly wasn’t as sharp-eyed as I usually attempt to be when I glossed over the non-standard policy duration shown in your screenshot.

I’ve mentioned a time or more before that there are very few things in this world that I actually despise - but auto-fill implementations, like most-any predictive AI mechanism, crude or ‘refined,’ tend to give me a slow burn.


On a semi-related note, I’ve noticed that we’ve seen a stark increase in Q4/24 & Q1/25 of Net45EOM(“Net45 End Of Month”)-, Net60EOM-, Net75EOM-, & Net90EOM-derived purchases from our institutional clients who’ve long been afforded lesser (i.e., non EOM) terms by Amazon; after having spoken with a few of their POCs, I’m not finding any evidence that the org itself requested such an extension.

I’ve speculated on the possibility of poor programming, a la auto-fill, might having played a role in such currently-inexplicable results.

1 Like

It got rejected with an opportunity to correct the datating error.

I suppose the process is as follows for Amazon Business Insurance:

  1. Seller submits insurance
  2. Bot Checks it
  3. If everything looks correct to the bot, it’s “verified”
  4. If everything doesn’t look correct, the bot bounces it to a human
  5. Human verifies what the bot saw as incorrect and sends scripted response for the issue at hand.
  6. Seller resubmits
  7. Bot checks and marks verified if error is corrected.

It took 5 days to get rejected which surprised me. I doubt it takes longer than 24 hours to be verified. I’ll report back when it does.

3 Likes

Actually took more than 36 hours but good to go. Hopefully Amazon finds those 2 units over the next 11+ months so we can close this account.

For those following alone at home, and not familiar with my history. I have 2 accounts with 2 individual businesses. This one is being shut down ASAP.

5 Likes

Update… Down to a single unit of “Stranded Inventory”…

The other listing had it’s last unit destroyed today with a removal order from NOVEMBER…

I’ve created no less than 100 orders for that 1 unit that’s left. They get auto-cancelled within hours.

Now I keep getting daily emails that this 1 unit of stranded inventory has been disposed because no removal order was created… Right…

So now I stopped creating removal orders to see if Amazon actually does what they keep telling me they are doing.

We haven’t gotten our tax clearance certificate yet from the state so we can’t close the business yet anyway. That’s due in the next 30-45 days, along with the state and fed refund because our accountant overestimated our quarterly payments for 2024.

I’m so close to ridding myself of this nonsense and removing my capital from the business that I can smell it…

Word to the wise - If you are a FBA seller and plan to close your account - give yourself a good 9-12 months for it to actually happen based on our experience…

Funny thing is I never downgraded our account to individual and Amazon stopped charging us the pro-seller fee when we closed our listings… Something changed there. Maybe someone sued.

2 Likes

Have you tried bribing anyone at Amazon?
I know a guy…

4 Likes