Account verifications ??????

Ours was missing the PO Box we have always used and the country didn’t show … just the name city state and zip code was filled in …

Maybe not, who knows?

So what are we supposed to do?

Going to walk away for a while … we have some strong thunderstorms coming our way and that normally means we will have power interruptions …

Catch up on this later …

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Someone just posted on NSFE:

“Just got off the phone with Support. They are having a systems issue. She stated that if you did not receive any information requests via email that this error should go away within 24 hours (as soon as they fix the systems issue).”

https://sellercentral.amazon.com/seller-forums/discussions/t/209ebde9-60e5-4ef6-8729-6656bcab9381?postId=eae0a3a4-f8a8-4ca6-a1b6-ad36375f4ba7

ETA: I don’t have any recent emails from Amazon about this

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I too have reverified twice.

This is what I also saw a few minutes ago. I clicked on the Address verification link and it showed my business address. There were no verification instructions, no verify button, just options to change or add a new address.
I tried to go back to click the Tax verification link and got the error - unexpectedly high amounts of traffic notice.

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The high traffic will clear out by morning but this repeat the whole process over and over again bug is another matter. I would just keep a case open (I have)

And I would also reference account health since I’m presuming everyone has account health assurance

Mine was cleared this afternoon.
Back to bo scary banners prophesying critical issues.

No United States or USA for country designation so I cannot complete the verification form. WTF Amazon?

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Incredible that Amazon is pulling this ■■■■ right before a holiday weekend… I’m not even home to take care of this. We just moved my 96 year old FIL today, on in home hospice up to my in laws summer house in the mountains. Now IDK WTF I’m going to do. I should have everything I need but I can tell you for certain that there is no scanner or printer in this 1930’s mountain, somewhat rustic house. Doesn’t even have a grounded electrical system… FML…

I don’t get it. I have 2 accounts. The first got an email a couple weeks ago to take care of this which I did. I never got an email for this other account (the better one), and I have checked the account info page for this account twice a day, everyday since and there hasn’t been anything there.

So we go from no email and no notifications to at risk of deactivation in a heartbeat out of nowhere. RIGHT…

I’m not sure when I am going to take care of this. I promise you that Amazon is not going to deactivate hundreds of thousands of accounts tomorrow or next month… This is a bluff. Yea, it needs to be taken care of but not right now.

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:rofl: :rofl: :rofl:

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Same here. I never received any email about account re-verification. I found out about in from the mobile app and the Amazon Seller Central page today.

Same and it scared the hell out of me. Then I saw what it was and said who cares… I’ll take care of it on Tues.

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Same here. No email no nothing. Today I woke up to see the notification of at risk of account deactivation :grimacing:

If you need to scan something but don’t have a scanner, download “Tiny scanner” from the app store. It uses the phone camera to take picture and convert to look just like the paper is scanned. I’ve been using it for years and love it.

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I thought I was the only one. A chill went through my spine when I first saw the message that the account is at risk of deactivation. I wish US would pass the law like Germany that Amazon is required to notify sellers at least 30 (or maybe 60 days) in advance before deactivating a seller account. I guess Amazon deactivated enough seller accounts in Germany and people complained. So, the law was passed. Such an awesome law.

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My message cleared a few hours ago. I didn’t do anything to “fix” it.

It definitely has to be a programming error and like everything the “mistake” rolled out and the fix has to be rolled out as well.

Try to remain calm. This too shall pass… Soon?

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I plan to request a call back and open a case tomorrow. If we all open cases they will get a taste of what they are doing to all of us with their major screw up asking for the same thing over and over, and releasing the whole initiative before working out the bugs. Like the Address verification with no actionable procedure to verify! The incompetence is mind boggling.

Anyone see this on the NSFE? Multiple reports from account health and SS that this is a glitch.

I’m not doing anything. Actually I can’t… Can’t get in and I don’t have a printer or scanner where I’m at. This is literally the first time I’ve been away from my home office for more than 24 hours IN YEARS… Unreal folks.

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What is sad is that they’ve not made an announcement or thread to tell EVERYONE that. Instead sending out messages individually.
So much failure to actually be accountable for their actions and be proactive rather than quietly reactive.

They’ve obviously kept and fired the wrong software engineers too.

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They should add another banner telling us to ignore the previous banners.

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The compliance deadline i.e. Consumer INFORM Act is 06/27/23 so I doubt they will deactivate this weekend.

Also you have Health Assurance and the whole premise there is:

Health Assurance

So I would open a case regardless and say you’re out of town and or use the call me now option and say you’ll get to it on Tuesday - there is no reason for them to end the deadline a full month in advance.

Now of course knowing Amazon, everything I just said should be thrown in pit and burned but this is what reason tells me - I know, I know

All the best brother!

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