Just got this today for no reason (our handling time gap has been maintained to keep our 2 day setting intact). I guess they’re just automatically moving all fbm sellers to 1 day now…
Edit: I can’t seem to get the quoting feature right on my phone. Sorry.
Hello,
Effective September 30, 2025, your 2-day default handling time will no longer be available. This change is to help make your offers more appealing to customers through faster delivery.
If you currently have the 2-day default handling time set for your account, it will automatically change on September 30 to the 1-day default handling time. If your product needs the 2-day handling time, you can manually set product-specific handling times.
We understand that changes like this can affect your business. To help with the transition, for 14 days, we’ll exempt any late shipment or late delivery from impacting your account health for products that were automatically updated.
I received it this morning as well. I hope that by “manually” they mean that setting a SKU-level handling time will override the 1-day handling time.
Since all this recent AHT nonsense began, we have maintained a handling time gap of 0.8 to 1.9. I don’t see this change announced in Seller Central, but the way it’s worded it sounds as if this is a blanket policy change.
We have all our SKUs individually set to 2-day handling time. Often we can ship items sooner, but I will not be forced to ship every single day. If the SKU-level handling time is no longer the primary determination, there will be more days when my store will be on vacation.
Yes, I got it too. It does look like we’re all affected with the “no longer available” explanation.
Just in time for the busy holiday season. No time off for us!
I usually do but I like to decide, not be forced. Some days I don’t ship everything, some of my inventory is off-site.
Check to see if you were put on AHT. If you were, then Amazon has control of your handle times and you individual settings will not work and you can not turn off AHT in your shipping settings.
I thought there was some new Amazon rule or policy, implemented not long ago, that prevents us from using the daily order capacity as a workaround. I just cannot remember what it was. I hope I am recalling this incorrectly.
We got it too.
I’ve noticed that though all of our handling should be set at 2 and our handling used to be 2.2 days on the Fulfillment Insights Dashboards, w/ a gap of .3 or.4, handling time recently has been creeping up to over 3 days. This was after we were forced to put our account on vacation several times this summer.
Years since we put the shop on vacay since we had family members willing to step in. This year, nobody was available. Anyone else see this happening? Our GAP is still at .4 this morning. What pisses me off:
SINCE TPTB have SUPPRESSED our SALES to 2-4 daily, WHY ARE THEY TRYING TO “IMPROVE” them now with one day handling? WHAT A JOKE!!
We haven’t done one since changed all books to Free Shipping-and that was what, 7-8 years ago? Sorry, I’m a moron w/ a poor memory and openly admit it!
The last time I did one was 3 years ago, so there may be some minor changes, but here’s the rough outline:
Download an inventory report, you need ASIN’s
Download a partial update template
Copy over the ASIN and any other REQUIRED data into the partial update template
Find the handling time column and make it 2!
I know I missed a lot of small steps and some of my verbiage may not be current, but someone will be along shortly to clean this up
I think our friend @Sundance’s method, outlined in this 030124 SAS post, is probably still the simplest way to accomplish bulk updates of Handling Time:
BUT in @Dogtamer’s posting of @Sundance’s post, it says quantity is required.
Can anyone clarify this discrepancy for quantity? Last time I used a file to change some of my handling times, I did end up with quantity problems. I don’t recall changing them - or not - but I got orders for a few out of stock items afterward.
