Bots at it again. Trademark.

Trademark misuse ADC
https://www.amazon.com/dp/B000H5JJ7S

Actual item from ADC website

SMH

So now I have to get a letter of authorization dated in the last 6 months even though we have been a dealer for 24 years.

Once again sent on a Friday at 1159PM PST so we can’t resolve it till Monday.

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Seems to me like a title issue.

ASIN - “The Amazing ADC 670BK PROSCOPE Dualhead Black Stethoscope”
Actual brand owner title - " Proscope™ 670 Dual-Head Stethoscope"

So to me the use of the abbreviated brand name is the issue here.

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actually I might agree if the other variations didn’t have the same format or the other few hundred ADC items I have.

I don’t even want to discuss “The Amazing” HTF did that title change pass the :“show proof of why your changes are correct” test

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if they didn’t have the “ADC?”

ADC is trademarked under several different categories/product types, none of which I see belonging to American Diagnostic Corp.

Honestly I have to agree with Amazon on this one. The title should really be “American Diagnostic Corporation Proscope 670 Dual-Head Stethoscope.” there shouldn’t be any ADC in the titles.

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ADC has been their logo since it’s inception

https://www.adctoday.com/sites/all/themes/adtheme/images/ADCLOGO_wtag_blueb.svg

Their trademarked Logo

2nd page
https://tsdr.uspto.gov/#caseNumber=75437715&caseSearchType=US_APPLICATION&caseType=DEFAULT&searchType=statusSearch

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This is the start of the annual pre-Christmas selling season catalog cleanup.

The frequency of such notices will be increasing from now to Black Friday, and somewhere between now and then all appeals will begin to be ignored.

We can always mark the seasons on The River.

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We agree with @oneida_books … title issue with the use of ADC.

The trademark is an illustrated image of the letters with lines used in the style. When coupled with the company name in the logo, it is clear and recognizable as the company. Use of the letters themselves could create confusion as to the company since ADC is used by others.

“The Amazing” could also be confusing a bot as it is so close to “Amazon”. It is also subjective and is a claim that Amazon may not allow (like you can’t make the claim “The Cheapest” in the title).

This :arrow_heading_up: :arrow_heading_up: :arrow_heading_up:

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@Lost_My_Marbles

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Upload the LOA rejected

ADC, WTF is the problem, we will contact our Amazon people

Why form letter an useless link

Ask what needs to be corrected pointing out it meets all the criteria of the useless link

Form letter and useless link again

Only option now is phone support and I can’t upload a revised LOA because the only option is phone support.
The phone support agent is looking over the case and banging his head into a wall.
He went through the checklist and the LOA is valid. He is sending a message to the IP management team basically asking what the issue is because he sees no issue with the LOA .

It’s amazing how the phone support people understand common sense but the e-mail support know nothing but form letters.

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My experience with LOAs (and invoices too) ever since the start of the year is they been getting rejected even when they meet all the requirements. Including invoices (from the same company, that have not had the format changed at all) that were accepted in 2023.

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That is the other frustration. I have already submitted LOA’s from ADC

Apparently they don’t keep anything on file.

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They definitely keep it on file. But just because they have previously accepted documentation on file does not mean they will continue to accept that same documentation. And they won’t give any reasoning for the rejection other than something vague like “they cannot verify your documentation.”

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Finally got them to accept it. Made a separate post

The phone support agent had to ask WTF is missing so this will be accepted.

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Here: Finally exactly what Amazon wants for an LOA

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BTW
It’s official they do not keep LOA’s on file because I just got hit for another product.

Sent the same LOA and now we will see what happens.

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And the LOA was rejected with a form letter.
I think they didn’t even look at it.

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In the past month or two, I tried that template you posted in that other thread twice. It worked for one and not the other. It’s really puzzling how they evaluate these things.

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There is no consistency with Amazon.

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I got another repeated violation on the same ASIN which I previously appealed with the LOA and it’s being rejected this time.
Any ideas here?

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DId you include the previous case number and tell them you already did this?

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