Mods - Please rename this thread to the obvious and clearly correct title -
“The Five Amazonian Dialects: How to Express Heartfelt Abject Remorse To Seller Support”
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All I can/will add is what I put at the end of most of my responses to suspended sellers that were doing RA/OA/Dropshipping on the NSFE –
Be sure to send a nice note thanking all the YouTube and TikTok producers that got you into this mess.
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I wouldnt say im grandfathered in or that I have been selling for a really long time but I have been selling for 4 years.
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4 years is still considered new.
I’m talking about the gurus and the ticktokers and youtubers that all say RA is a way to get rich quick. Don’t listen to them.
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I just hope I have the chance to learn from this.. its like they found a loophole. I am not technically suspended. But i have been gated from the category I have all of my listings in. All of my listings are currently inactive. I have no option to rectify the situation.. no opportunity to do a plan of action or appeal anything..
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Have you tried relisting any as Like-New instead of New?
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If the “Popular Books” listing approval operates like the “Popular Music Approval” you cannot sell there unless you go through an approval process once you have been blocked. The approval process requires an account with an authorized wholesale distributor and invoices.
I think this POA is irrelevant to the issue.
I suggest you attempt to open an account with Ingram Books and make purchases which meet the requirements for approval and then apply for approval.
Understand that I have no recent experience with this issue but do understand how Amazon processes have evolved.
You may also find that when you attempt to apply for approval, you will be told that no new applications are being accepted.
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Cant do it.. restricted..
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I did try to apply to get ungated for popular books but they came back with the same seller performance issue. So until that is resolved, seems like I cannot do anything. I read online you can submit a plan of action to seller performance even if they dont ask for one.. but who knows if they will even read it?
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You can, but the odds of it being ignored are exceedingly high. You do not have proof of authenticity. There is no motivation to give you another chance. There is no motivation to take any authenticity risk,
I am surprised they did not remove the other NEW copy of this 1992 book.
Although Amazon never explicitly prohibits RA, Amazon gating and risks of gating raise the risk of irreversible action against you when you practice RA.
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These statements tend to be problematic in all situations just because of certain nuances and missing verbiage – such as AUTHORIZED.
Have you verified with the BRAND that your new “verifiable” distributor IS an authorized wholesale distributor for ALL of their products. Some wholesalers are only allowed to distribute portions of a product line.
With no LOA dated BEFORE any violations that Amazon has now decided to find it’s unlikely that they will accept anything.
Reading hundreds of hours on the NSFE the past year or two and thousands of hours before that, the entire tone has been shifting. Sometimes it has been gradual and other times it is rapid but it appears to be inevitably moving toward almost everything being gated eventually with LOAs and AUTHORIZED wholesale sources being the new gold standard.
There are still fossils out there that (I believe) are in denial of what is rapidly approaching.
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In the past, and recent past, Amazon has accepted a suspended sellers new source for reinstatement. In fact, at one point it was about the only way and stated by Amazon in their replies.
Things have greatly changed though since the beginning of the year. I don’t believe anyone truly knows anything other than recently suspended sellers are mostly all still suspended.
I was just able to critique a PoA and help a seller with FBA issues get reinstated, but I’ve not directly worked with anyone for a few months because of the changes. Total chaos …
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OMG, YES! The boards did not use to be flooded with clueless noobs and ardent RA sellers who are gradually being weeded out. I remember a few incarnations of the boards ago when they were mostly booksellers. Now I go to the boards for a daily dose of train wrecks.
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My experience in the past 2 - 3 months is Amazon does not accept (accept meaning they actually approve it) invoices, LOAs, or any other documentation for any kind of appeal or ungating.
It seems like at this point they decided they have enough sellers and if their automated system flags you (or you receive a rights owner complaint) for something you’re pretty much screwed. Likewise, for ungating, if their automated system doesn’t auto-approve you, they’re not interested in approving another seller.
I’d be interested in hearing from anyone who’s had an invoice/LOA accepted for an appeal or ungating in the past 3 months.
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What Amazon failed to understand a couple decades ago when they were expanding with no controls in place. This all goes back to Bezos greed.
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I agree. It is as if Skynet finally went live and the humans have all been eliminated.
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Hi and welcome to SellersAskSellers @Ssiddiqi21 !
I want to point you toward these two recent threads, in case they help you:
- https://test.sellersasksellers.com/t/used-book-listing-restrictions-inauthentic-complaint/3700?u=papy from @Inquinate_Trading
- https://test.sellersasksellers.com/t/proof-of-authenticity-for-a-used-book/3683?u=papy from @DBB
You are not alone, unfortunately.
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This is very depressing… thank u for taking the time…
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Amazon is increasingly asking for invoices for used books when there is an authenticity complaint. I have been trying to work through this for two months. They will only accept an itemized invoice, which doesn’t exist for most used book purchases. People can still buy from my inventory, but I’m gated in books.
I have seen posts about this issue on the Seller Central forums with increasing frequency. Maybe Amazon wants to reduce the number of used booksellers.
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Or even for Popular Books when a seller gets flagged by a bot.
I’m seeing this more on “New” condition listings than “Used” though.
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